How do I change my renewal period from two years to one?

I only want to renew for one year but it is going to automatically renew me for two. How do I change it?

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Responses

elyzabethv

11K Messages

•

145K Points

4 months ago

Hello,

I am sorry this was not seen before the renewal went through. If you would like, I can change the renewal to one year and refund back the difference?

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B

bob0649

2 Messages

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80 Points

Yes please!

Thank you!

4 months ago

0

elyzabethv

11K Messages

•

145K Points

Ok, that's done. Your new annual price is $352.90.

You'll get a refund of $421.09

You may get other emails about debits and credits on your account, that was my mistake. I was trying to zero out your account balance and accidentally credited instead of debited, so I then had to debit double. Don't worry though, you won't see any charges.

4 months ago

0

bob0649

How do I change my renewal period from two years to one?

elyzabethv

bob0649

elyzabethv

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