1 Message

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70 Points

Sunday, May 9th, 2021 6:41 AM

Expiration Date Error

I have received two notifications concerning an expiration date which differs from my account and payment details.  The "From" shows:  hostmaster@hs-support.homestead-inc.com.  The latest email indicates my domain names have expired and website services are no longer available.  However, my domain appears active and my websites are accessible.  My account shows a renewal date and next bill due July 2021.  I have auto renewal.  I cross-checked the support phone number shown in the email to the on-line sales number and they match.

Has anyone else had an issue similar?  Since it is now a weekend, I won't be able to contact Homestead support via telephone for two days.  I had suspected a phishing attempt when I got the first email and ignored the notice.

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Brand User

7.6K Messages

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106.7K Points

4 years ago

Hello,

 

I see the one domain on the account is and it is set to auto renew. The expiration date for dcyc21.com is 01/26/2022. Was there another domain you are concerned about?