1 Message
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70 Points
Expiration Date Error
I have received two notifications concerning an expiration date which differs from my account and payment details. The "From" shows: hostmaster@hs-support.homestead-inc.com. The latest email indicates my domain names have expired and website services are no longer available. However, my domain appears active and my websites are accessible. My account shows a renewal date and next bill due July 2021. I have auto renewal. I cross-checked the support phone number shown in the email to the on-line sales number and they match.
Has anyone else had an issue similar? Since it is now a weekend, I won't be able to contact Homestead support via telephone for two days. I had suspected a phishing attempt when I got the first email and ignored the notice.
michelle_c
7.6K Messages
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106.7K Points
4 years ago
Hello,
I see the one domain on the account is and it is set to auto renew. The expiration date for dcyc21.com is 01/26/2022. Was there another domain you are concerned about?
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