5 Messages

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120 Points

Tuesday, April 1st, 2025

Changing the password

When I try to press the "Edit" button under "My Account" | "Password", nothing pops up, and nothing appears on screen.  And the page doesn't change at all.   What is blocking me from changing the password? 

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Selected Oldest First

5 Messages

 • 

120 Points

9 months ago

I called the Support Line (1-800-710-1998) and they suggested I used the "Forgot Password" link on the Login page.   That is a bit unsatisfying--but if it works, it works.  

Brand User

11.4K Messages

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148.7K Points

Hello, 

Were you able to change your password?

5 Messages

 • 

120 Points

Yes, I was able to change the password. 

Thank you for asking!

Thomas Downes

Mohave County Gemstoners - Web Committee