Billing Question

Hi Homestead, I received an email saying you couldn't process my credit card for 8/8/25 and are suspending my account. I checked the credit card. Everything is fine and there's plenty of funds to cover multiple bills. The card is not expired. I confirmed my bank has not received the request for payment. I'm starting up a big promo in a few days and I can't have my account SUSPENDED! Can you please check this asap for www.ExtremeScreenwriting.com. Perhaps this is a fraudulent email being sent by scammers? Please advise. Thank you.

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B

blaine5317

2 Messages

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70 Points

4 months ago

I have searched around this site but unfortunately I cannot find where to enter the new credit card information. Please advise. B. Dunn

1

0

B

barb1104

14 Messages

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280 Points

Who are you? I'm referring to my monthly billing from Homestead for the website. It's already on Homestead - I can see it in my account settings. I do NOT need to enter a new card - this one is active and fine. Homestead needs to retry the card or indicate what is the problem on their end. Thank you.

4 months ago

0

steve8999

1 Message

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110 Points

4 months ago

Barb, I received the same email on my account, but it will not let me enter new payment information.

0

elyzabethv

11.4K Messages

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148.7K Points

4 months ago

Hello,

Your account is in good standing and the payment processed successfully. I'm not sure if this was a scam email or a system error, but your account is fine.

0

barb1104

Billing Question

blaine5317

barb1104

steve8999

elyzabethv

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