elana2826's profile

52 Messages

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1.5K Points

Thursday, February 16th, 2023 11:10 AM

Billing Confusion

Homestead

Thank you for your billing notification that you are increasing my billing $2.00 from the current rate of $23.74 that started on 2/28/22 but will be $25.74 as of 3/1/23.

Question:  How often does Homestead raise the billing price for its clients? 

Because my previous bill rate of $21.99 started on 11/30/16 and ended on 1/31/22.

I have the same website package.

Please see my billing history.

Elana LaOra

Website: BullCrap Busters

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Brand User

10.7K Messages

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143K Points

1 year ago

Hello Elana, 

We don't have a specific cadence for price increases. It is based on market factors that I'm not privy to. It shouldn't be a yearly occurrence, though. It just happened to occur two years in a row, when the last time before that was about 6 years prior. 

52 Messages

 • 

1.5K Points

1 year ago

`Hi Elyzabethv

You state that price increases should not occur annually.

So why has mine?

If you are not sure of the answer to my question can you direct to who knows?

Thank you for your attention to this matter.

Brand User

10.7K Messages

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143K Points

I meant that they shouldn't continue in a yearly cadence. Everyone's price increased last year and this year, but it will not happen every year. We don't have a schedule for it, though. 

52 Messages

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1.5K Points

Okay.

Thank you for your prompt and informative email..