What is the per email size limit and can that be increased?

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It seems I can't send or receive emails that are over 20MB in size, but I have a client that frequently needs files larger than 20MB emailed. Can the per email size limit be increased?
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Jay9424

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Posted 9 months ago

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Todd H, Social Media Specialist

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I am very sorry, but we would not be able to adjust the size limit. A lot of email providers have restrictions, some can even restrict large emails from being received. Are you able to break the file or files into different emails?
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Jay9424

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No, it's a large macro-enabled Excel file that can't be broken up. What is the email size limit?
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Drew N, Community Manager

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20mb is the limit for the email. Unfortunately giving you an exact size for the attachment is not possible as the mail transport system does add varying data to the message. Typically attachments less than 15mb will make it, but sometimes attachments as small as 12mb have been blocked. If you have large files like this, I would suggest using Dropbox, or other online drive. Google and Microsoft both offer these.

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