elyzabethv's profileBrand User

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Tuesday, May 21st, 2019 2:11 PM

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Reports of Sitebuilder Plus sites not loading

5:22AM - We received reports of Sitebuilder Plus sites not loading.

6:17AM - We have identified the cause and are working on resolving this issue.

7:05AM - At this point, sites are starting to come back up intermittently. We will continue to monitor for any additional reports. We thank you for your patience.

9:30AM - At this point, sites are loading. Some sites are experiencing slowness, but the site will eventually load. We will continue to monitor and make sure all sites are loading quickly

10:20AM - Our engineering team has found the cause of SiteBuilder Plus live site issues. Access to live SiteBuilder Plus sites is restored,  we will continue to watch live sites and post an update if we see any further issue.

11:40AM - We are receiving additional reports of sites not loading again. We are investigating the cause.

1:02PM - At this point, sites are starting to load successfully. It may take some time to update and load successfully. We will continue to monitor our systems and these sites.

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