Posting tips for better assistance

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  • Updated 10 months ago
First, searching for keywords, or looking at the current and recent announcements topics may yield a quick and easy answer to your question, however, if you are unable to find an answer and wish to post your own topic, here are some tips you can use, so that the community can better help.

  1. Please read the community guidelines
  2. Logging in to the Homestead community requires you use your Homestead credentials. This means Homestead employees can find your account from your post. Never post you PIN or password in this community, unless an employee asks you to. We will only do this if you created, or we converted a topic to be private.
  3. Give us as much information as you can. The more detail we have from the start, the more likely we can give you an answer without asking more questions. This will save you time. This means provide specific site name, page names, error messages, etc..
  4. When adding to an existing conversation, there are 2 options, comment and reply. Typically if you are reporting that you are having a similar issue to the original post, you should use the reply option. Comments are used to add information or assistance to a specific reply in a topic.
  5. If you search for an answer and don't find one, when creating your new topic, please let us know you were unable to find a topic and if possible, include some of the search terms you used that failed to retrieve your answer. If the topic doesn't exist, we can make one if it would be of benefit to the community. If we already have one, we will merge your question to that topic and you will be notified. Providing us with search terms that didn't work, allows us to add those words to the relevant topics to improve the search.
  6. Feel free to ask each other for their opinion of your site. Be understanding that other business owners will be answering you and they will be trying to help, so you will get some praise and some constructive criticism. We have a topic for website reviews.
These are just a few things that will help us to assist you more quickly with a minimum of back and forth questions. Also, please remember that this is a community. Homestead employees will answer your questions, however, other customers may also be willing to help and may get to you before we do, or have a different perspective than we do.

I want to remind everyone that this community is meant to be helpful and friendly, so ask questions or report issues, but above all keep it productive and professional. A little fun is allowed as well.
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Drew N, Community Manager

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Posted 2 years ago

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Elke5230

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I am trying to post a copied link to my website.  How and where do I do thet.  This is an affiliate marketing link from Amazon
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Dorothy8034

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I would like to put an opt in box on my index page requesting name and email and once they enter information, they will get instant download of pdf file.  I do not want clients to see pdf on the website.  When I looked for info, I did see  that I could upload file for customers to download.  That is not what I am trying to do. I would like  to receive name and email before they can download the file. So I need to know the following  (1) how to install opt in that will send info to my email (2) how to link opt in to pdf file so that when they put in name and email, they will gain instant access to file.
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susan2829, Champion

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What you are trying to do would require a data base and that is not available through Homestead. There are 3rd party programs available online. One is https://www.authpro.com/  It works with the desktop version and Site Builder + , but I'm not sure about the new Website Builder program.
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Drew N, Community Manager

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You can probably make this work using an email marketing program. Often they have rules available that when they enter their information, you can automate the response to send the file. You can look at Constant Contact from within your Homestead account, or you can look at other options, but Susan is correct in that there is no built in way to do this on Homestead.
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Dorothy8034

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Ok I will look into the information that you have shared and choose which works best for helping me to achieve my goals. THANKS!
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Brian4612, Champion

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A simple text or image link to another website is fairly simple but if you are an affiliate to Amazon then I would think that  Amazon would provided you with a HTML snippet to put on your website.
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Elke5230

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Yes they have provided the link.  I'm just not sure how to paste it onto the website.  Is the whole long link supposed to show up on my page or does it just show up that way in the edit mode?
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Drew N, Community Manager

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Affiliate links are generally provided HTML code. Can you post the link here so we can see? If it is code, then follow these instructions. https://community.homestead.com/homes...
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Brian4612, Champion

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When added to the page you will only see the HTML box in edit mode mode. Once published it will appear on the webpage correctly.