New Emails not Showing up

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  • Updated 11 months ago
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I am waiting for some emails to confirm some other accounts but the emails are not showing up.
What can be the problem?
Thanks
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OnlineLifestyle

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Posted 11 months ago

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Michelle C, Employee

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Hello,

What email address are you sending to? I can run some test to find out. 
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OnlineLifestyle

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Hi Michelle C. The email is support@hearth-at-home.net
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OnlineLifestyle

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Hi Michelle C. The domain temporarily is pointing to another location but the email wasn't supposed to not come to my account. If it's possible to be sure only my email comes back to homestead I'd sure appreciate that.
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Michelle C, Employee

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Perfect, I have pointed the email records back to Homesteads, emails will now come into your Roundcube email box. 
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OnlineLifestyle

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Great thanks so much, Michelle C
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Michelle C, Employee

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You are welcome.
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OnlineLifestyle

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I received the test email, Michelle C. Looks like it's working. Thanks