My website has been down all day

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I can not get to my website. Dns has not changed. I’m an IT company so this is definitely not good! Http://www.jtocomputersolutions.com
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Joey8748

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Posted 5 months ago

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5 months ago
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themieleman, Champion

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What's your website address?
Try checking out your domain details: https://whois.icann.org/en
5 months ago
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Joey8748

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Http://www.jtocomputersolutions.com
5 months ago
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Joey8748

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I’ve had my website running for years with no issues and their was an outage yesterday and now my site is down? What should the DNS records be now? Have they been updated without customers being advised?
2019-07-04T03:22:16+00:00
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themieleman, Champion

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Hi Joey: You may need a Homestead advisor to help you.
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
You may need to update your DNS settings.
Name ServersNS57.DOMAINCONTROL.COM
NS58.DOMAINCONTROL.COM
You are using SB+? You may want to secure your site.
Have you secured your site?
Review: HOW TO MAKE YOUR SB+ WEBSITE SECURE?
https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https
5 months ago
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Elyzabeth , Official Rep

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Hello,

There was a short outage with WebsiteBuilder sites 2 days ago. You don't use WebsiteBuilder, so this wouldn't have affected you.

I can see that you domain is not registered with Homestead, is not pointing to our nameservers, and is not pointing to our IP address. If you want this domain to pull up a Homestead site, you would need to point the domain to us via nameservers or DNS. If you use 3rd party email, DNS would be the best option, otherwise nameservers is the easiest method. Which way would work best for you?

Just so you know, there have been a few customers who had the same issue, and they were pointing to a really old Intuit site name. We haven't been associated with Intuit since 2012 and it seems they may have recently shut down servers that broke that connection. This may be what happened on your end.

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