Then install this Windows component.
Then you can try to install the desktop software from your account.
Keep in mind that desktop is an older piece of software which require these Windows components. Microsoft does not support them any longer, and not all machines will run them, so we can not promise that desktop will run on this machine. We will do what we can to help though.
While I will try the new Homestead websitebuilder (because I have not tried to do any website management since last year), your description above indicates the issues I was talking about - Sitesbuilder desktop then to SitebuilderPlus (the one I tried using last year but was a train wreck on Windows 10), and now Homestead Websitebuilder? that requires another program Google Chrome (a memory Hog) or Firefox? (that I don't have experience with). Geez. See my point? I get the need for updating, but in 2 years three different versions and dependent on another platform as well (Chorme or Firefox?) and still bugs? However, again, I will go load up websitebuilder and Chrome and give it a run again. I'll come back to this thread and give an update on how well it works. Right off the bat my concern is pulling in old sitebuilder files that are associated with the prior buildup. We'll see. More in a few days.