I cant receive emails from homestead, I am loosing out on customers, when will this be fixed??? It has been out for days!!!

  • 0
  • 1
  • Question
  • Updated 5 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive. If you believe this topic should not have been archived, please let us know, and we would be happy to review it. You may continue to access this topic as needed fo

I cant receive emails from homestead, I am loosing out on customers, when will this be fixed??? It has been out for days!!!
Photo of Alex9178

Alex9178

  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 0
  • 1
Photo of Leah3842

Leah3842

  • 966 Points 500 badge 2x thumb
My form and submit button didn't work so I went in and deleted it and put my email address in red and changed the wording to read "Please click on red link below."  I am getting inquiries via email and have had some phone calls.  People are sophisticated enough to know when something isn't right and they will contact you if you give them more than one way to do it. 
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Alex9178,

If it is a custom form like the one on your homepage, make sure it also submits to a text file. You can check that once a day or so if you don't receive the email. You can also try removing and adding the submit button, or trying a different email address for sending it to.




When you want to check, log in to your Homestead account and go to websites manager.



We are working on the issue, but this should help make sure you don't lose emails

Drew
Photo of William1899

William1899

  • 1,644 Points 1k badge 2x thumb
HOMESTEAD TECHNOLOGIES, INC. Entity Number: C2107525 Date Filed: 05/05/1998 Status: ACTIVE Jurisdiction: DELAWARE Entity Address: 10 CORPORATE DRIVE, STE 300 Entity City, State, Zip: BURLINGTON MA 01803 Agent for Service of Process: C T CORPORATION Agent Address: 818 WEST SEVENTH STREET, 2ND FLOOR Agent City, State, Zip: LOS ANGELES CA 90017

see my conversations for more info

This conversation is no longer open for comments or replies.