I Can't Edit My Web Site

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  • Updated 9 months ago
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When I double-click on the web page in order to edit it, the hand cursor does NOT respond!

...And I tried using ALL three of browers (Safari, Fire Fox and Chrome) with the same very frustrating results...

AND, because it's the week-end, I can NOT phone in to find out why this is happening and/or how to FIX it!
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Bill9108

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Posted 9 months ago

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susan2829, Champion

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This may take Tech Support to resolve, but in the meantime:
With the sitebuilder open in the editor, refresh the page in the browser bar
Close down computer - not just restart and then reboot.

Hopefully one of those will help so you don't have to wait until Monday!
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Bill9108

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I tried both suggestions and they did not work.

(So I will have to wait until Monday, I guess.)

But hanks very much for such a prompt response, Susan!
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susan2829, Champion

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You're welcome - sorry it didn't help though. I did have my fingers crossed.  :)
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Drew N, Community Manager

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Everything seems to be on track on our end. Do you still see an issue? I was able to select elements on your site. If you still have an issue can you describe exactly the steps you take and when you see the problem?
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Bill9108

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It seems that, if I hit my mouse enough times, I can eventually finally get past the hand cursor. (So the problem is evidently at MY end.)  ...Thanks very much for the follow-up, Drew!...

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