I am not able to send email from my homestead account to certain email addresses, such as those with yahoo.com and hotmail.com.

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I've tried sending emails to hotmail.com and yahoo.com addresses and they don't go through. I've already tried sending emails to other addresses, and I've also tried sending the emails from outlook and the homestead windows application.
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George3887

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Posted 1 year ago

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Drew N, Community Manager

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I looked at our logs and all the email you have sent in the last 7 days shows as being delivered to the recipient server. We are not able to see what happened from there. Their server could block it, or it could be caught in a filter. If you have a specific email that you see in the sent folder in Webmail, I can try to look a little deeper, but am not sure if I can get anything more.
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George3887

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I did a test to my yahoo email and it did finally arrive in my inbox about 2-1/2 hours later. Others I tested arrived within minutes.
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Drew N, Community Manager

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It is possible that we sent more email over a period of time than Yahoo likes. If a server sends a certain amount of mail to a server in an hour, the recipient server often delays mail that exceeds the limit. Yahoo seems to do this very often.
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Richard3460

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Drew, Richard Townsend here. I went into my Outlook that is outlook mail windows 10 and sent emails from my AOL account to my AOL account and it is successful. I sent a test email from my hotmail account to my Hotmail account it sent and received successful as well. I finally went back to the homestead email account did the same and it does not work. I verified the password was correct. As far as settings go, there does not seem to be any way to get into that version of Outlook to change any other settings then password. To be sure, I changed the password to what it really is to verify it was accurate. When I go to the "real" outlook", I can Send. I receive in the other outlook but cannot send. With this information, perhaps you should also know that the last cent item was in April. If I delete this account in order to set it back up, will I lose information that is being synced across-the-board? I attempted to set it up again in that small Outlook program and it states it's already set up.
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Richard3460

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Thanks.  I am trying to navigate by comparing to the settings in my iphone but "incoming mail server" is not displayed.  Not sure about anything.  Just feeling around.
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Drew N, Community Manager

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incoming will be either pop.homestead.com or imap.homestead.com, depending on which you choose to use.
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Drew N, Community Manager

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For IMAP
Username = Email Address
Password = your email password
Incoming server = imap.homestead.com
Outgoing server = smtp.homestead.com
Incoming port = 143
Outgoing port = 587
Encryption/SSL = Off

For POP
Username = Email Address
Password = your email password
Incoming server = pop.homestead.com
Outgoing server = smtp.homestead.com
Incoming port = 110
Outgoing port = 587
Encryption/SSL = Off  
(Edited)
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Richard3460

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I got lucky and they are all working now.
Thanks!
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Drew N, Community Manager

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Happy to hear it.

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