How can I install SiteBuilder on Windows 8?

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IMPORTANT: The following instructions are for "Legacy" customers (generally older accounts that were opened before the release of "SiteBuilder Plus".

If you have started/created a site Using SiteBuilder Plus, there will be elements in your site which ARE NOT backwards compatible with the older desktop version of the SiteBuilder.


This process will require you to have some fairly advanced knowledge of your operating system, and familiarity with installing and uninstalling programs.

1. Make sure you have uninstalled any other installed versions of SiteBuilder desktop and deleted the Homestead folder from C:\Program Files or C:\Program Files (x86) AND C:\ProgramData\Homestead. This folder is hidden by default so you may have to type it into the Windows search tool (located under the start button) to find it, or go to the control panel and “unhide hidden files and folders”.

2. If you have unpublished work on another computer which needs transferred, you will need to copy the C:\ProgramData\Homestead Sitebuilder\data\user\Sites folder to another location such as the Desktop before deleting C:\ProgramData\Homestead. After a successful install you will place this folder in the same location.

3. Next, verify that Microsoft .NET Framework 3.5 is installed and enabled, which can be done in the Control Panel > Turn Windows features on or off

4. Your PC will need to have the Microsoft .NET 3.5. If the box is not selected, enable it and Windows will download anything it needs to install it, which requires a reboot.

5. For Windows 8, you will need the .NET installer.

The download page on the Homestead site currently does not recognize Windows 8/8.1 . If you are downloading from the Homestead website you will need to scroll to the bottom and use the .NET installer recommended for Windows 7. (see image below).





Direct download links:
ZIP: http://supportdownloads.homestead.com...
EXE: https://install.homestead.com/~site/I...

This process will also require J# which should install automatically. If it doesn’t the installer will throw a vjredist.exe error after SiteBuilder is installed and J# will have to be installed manually. There are two versions, one for 32-bit and another for 64-bit. You can find your version by doing a “Right click” on “My Computer” and go to “Properties” to check your version.



The J# install link sare provide for you here if necessary:
32-bit: http://www.microsoft.com/en-us/downlo...
64-bit: http://www.microsoft.com/en-us/downlo...

SiteBuilder will normally run fine at this point. If it does not then there may be something on the computer interfering with the program, usually security/antivirus software. Just turning it off does not always prevent it from interfering so you will likely have to find the section in the software to add the SiteBuilde “exes” as program exceptions. Every program (security software) is different so you will need to look for a section to exclude programs from being blocked. If you can’t find it by clicking around in the program just you can Google it.

The exes that need to be added as program exceptions are all the ones in C:\Program Files (x86)\Homestead\SiteBuilder:
SiteBuilderLPX.exe
SiteBuilderLPXLauncher.exe
SiteBuilderLPXLauncherUpdated.exe
updater.exe
ForceUpdate.exe
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Mike F., Alum

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Posted 5 years ago

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Jennifer5121

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I tried all of this. I installed homestead all over again. It seems to install properly and puts a shortcut on my desktop. Then when I try to open it, an error message flickers quickly on my screen. I have a jpeg of it, but this "add image" button below doesn't seem to be working. Let's try...
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James8473

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how did you fix this problem


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Drew N, Community Manager

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You will probably need to do a clean install. Follow the instructions at the link below.

https://community.homestead.com/homestead/topics/how_do_i_do_a_complete_re_install_of_sitebuilder_de...
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Jennifer5121

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It worked. That's the error message flashing on the screen when I try to open Homestead from the desktop.
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Eric7340

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Yes there is.
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Eric7340

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I just went to the online Plus version for the first time. It worked...sort of. REALLY hard to change text size/color/etc... Had to figure out goofy workarounds. I REALLY want to be able to use my desktop Sitebuilder again
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Drew N, Community Manager

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Usually this will solve the problem. It is very difficult to effectively go further in this forum. Is it imperative that you have access to this today? or can you call for assistance on Monday?

Drew
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Eric7340

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I was able to make the updates I needed on the online version (which was VERY difficult - text won't highlight, can't seem to change font sizes, colors, kept getting error messages to call support, etc.) I will call support sometime in the next week. Thank you for trying to help, but I am rapidly losing confidence in Homestead.
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Drew N, Community Manager

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I understand. We are being delayed constantly as we finish getting out of all of Intuit's systems and into our new ones. We are getting close, but it will be a bit longer before we are completely finished and able to get back to work on improving things.

Drew
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Rick2720

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Mike, you're a scholar and a gentlemen. And a hero! Your setup above works like a champ. I'd be willing to try the online SiteBuilder at some point, but having just switched over to a new PC with Windows 8.1, I needed to get running again with in-progress sites and couldn't afford to miss a beat. This was the solution. THANK YOU!
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Drew N, Community Manager

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After disabling McAfee, did you follow all the steps of uninstalling and deleting Sitebuilder prior to reinstalling Sitebuilder?

Drew
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Randall8104

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Yes, I completely uninstalled it, deleted the old folder, icon, etc.
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Drew N, Community Manager

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And what exactly is happening when you try to launch it? When you installed it, did you make sure that the download didn't misidentify that you have Windows XP or lower?

Drew
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Randall8104

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Okay, I finally got it. I missed the instruction that said if you are using Windows 8 you would need to install the version for Windows 7 or Vista. After doing that, it now runs. Thanks to everyone for all the help.
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Drew N, Community Manager

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Glad to hear it.
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Doug6071

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this is not working for me....
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Doug6071

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I can't find site-pius
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Drew N, Community Manager

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I would need to make a change on your account to give you access. You would then log into your account at homestead.com and click on websites manager. Then there will be a blue button that says Edit Site.

Let me know if you would like me to make the switch for you.

Drew
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Doug6071

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yes, please, anything at this point
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Doug6071

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ok, thanks
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Randall8104

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This reply was created from a merged topic originally titled
Sitebuilder will not run on Windows 8.1.


Sitebuilder was working fine on my pc with Windows 8. Microsoft just released Windows 8.1 update and after installing it, Sitebuilder will not run. I even uninstalled it and did a clean reinstall and it still does not work. When can I expect this to be fixed? It has to be a Sitebuilder compatibility problem. We need a fix.
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Rick5297

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This reply was created from a merged topic originally titled
SiteBuilderLPXLauncher has stopped working (Worked fine prior to me downloading Windows 8.1 last evening).


downloaded Windows 8.1 last evening ... now my SiteBuilder will not load. Worked great prior to the new Windows download. Should I uninstall and do u have a new link i should use to install ? Thanks
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Mike F., Alum

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Follow the steps above and be sure to remove the old files in step #1.
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Jose Luis1631

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Mi Gente,

Varias semana atras instale Window 8.1 y tengo el mismo problema he tratado todo y sigo igual siempre no me deja trabajar en mi pagina.

"Site Buider LPX Launcher.exe has stopped working"
Please I need help....
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Drew N, Community Manager

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You may call for the switch, or we can switch for you.  Let us know.

Thanks

Drew
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Debbie3459

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If that will correct my issues u can switch it over
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Drew N, Community Manager

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Can you please log out of Sitebuilder if you are using it.   Then tell me here and I will switch it.  It won't take long.
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Debbie3459

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I am out of the site completely
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Drew N, Community Manager

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Ok, you are switched and ready to go.  You will log in at http://www.homestead.com.  Click on Websites Manager on the left side.  Then click the Edit Site button.  It works pretty much the same, but looks quite different, so expect a bit of a learning curve.

Drew
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David5435

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This reply was created from a merged topic originally titled
Site Builder.


I can't get site builder to open. It worked before but now it is not. I am using windows 8.
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Drew N, Community Manager

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Make sure you have the additional programs installed as well.

Drew
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Ernie6020

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You will soon be out of business on Web Sites hosting,the word travels quickly, if this is not remedied soon...
I have been waiting for over 6 months for this all to take place,down to my last Window 7 computer that does the Intuit sitebuilder web site modification on our web site......please devote some time to getting things update's for a desktop verison of Sitebuilder Plus, that will works for thousands of customers, that are becoming very frustrated, have management have some programing staff spend some time on this project..
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Mike F., Alum

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Hi Ernie6020, I understand your frustration and know how hard it can be to learn, and get use to a new piece of software. I'll be completely honest, but I don't think it's likely you'll see any updates made to the desktop SiteBuilder. The demand in the webhosting business has drastically moved to cloud based software and services. I actually don't know of any hosting company that still offers a desktop application. Pretty much all popular software is not on the cloud. The greatest advantage to this is that it allows users to avoid installation problems every time Microsoft updates their operating system. Having a cloud based service assures that all customers are always using the latest version of the software. I hope this helps.

Mike
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Bruce3573

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The problem is that you have no solution for those that created websites using your sitebuilder software. You just expect everyone to build a new site. You should have made it possible for our existing sites to be properly edited with the new sitebuilder plus. Your sitebuilder plus platform is terrible. It is difficult to use and has limited features. You can't even highlight content and drag it down to add new content to the top of a new page. The highlighter will not scroll. Its pathetic. Sadly, now I need to begin rebuilding my websites using another company. In the end it will save me money but I am not looking forward to the word due to your lack of customer service. 
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Drew N, Community Manager

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Bruce3573,

We don't require anyone to build a new site. Sitebuilder Plus will edit any site built in Sitebuilder.
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Norman2035

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I am still having problems installing and updating my websites. Everything that has been suggested and recommended has failed. What is there left to do?

Norman
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Drew N, Community Manager

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What specific issue are you having? Where is it getting hung up? In most cases we are able to get Sitebuilder running.

Drew
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Ernie6020

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Gentlemen, please make this a PRIOITY !!!
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Drew N, Community Manager

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What specific issue are you having? Where is it getting hung up? In most cases we are able to get Sitebuilder running.

Drew
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Ernie6020

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Thank for the information Intuit is not going to update Sitebuilder and just have you use cloud based software Sitebuilder plus only way to get things done...... Sitebuilder Plus need to be a bit more user friendly.... missing a lot of app's
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Chris5823

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This reply was created from a merged topic originally titled
why is it every time I save it tells me its stopped working and ends the program..


when saving "Images"... I save but when i publishing it says:

"SiteBuilderLPX,exe has stopped working
windows is checking the problem...

a problem cause the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
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Mike F., Alum

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This means that there is something on the computer blocking the LPX.exe file from running. this is often associated with a firewall, or some other security software. When this happens, as a test you can try to temporarily turn off your security software and see if it then runs. Also, you may have to dig around in the security settings on your particular security software, and then add the files listed above as exceptions to the security software sot hat they are not blocked.

Sometimes you may have to do a complete reinstall. If for some reason you still can not get the software to run, the best long term solution would be to upgrade to the web based version SiteBuilder Plus.

If you want us to make that change for you let us know.

Mike
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Bethany5156

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It downloads components. But when I click exe file it tries to launch the installer, but stops almost immediately
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Drew N, Community Manager

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If you look in your control panel, do you have the Microsoft.net framework 3.5 or later installed?

Also, is there Microsoft J# 2.0 installed?

Drew
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Mary3848

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Shortly after installing Window 8.1, I found out That SiteBuilder was no longer working on my PC. Fortunately I found this page.
Being a "Legacy Customer", I followed those instructions to the letter. You can not imagine my relief when the software downloaded and replaced my site on my computer.
THANK YOU...
Jack K. for Mary
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Drew N, Community Manager

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You may need to do a complete re-install. Try this topic.

Drew
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Clark4122

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So I just downloaded J# 2.0 in case I didn't have it.
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Clark4122

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Still says I'm missing....installfiles lpxlive/BEGIN
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Johan5852

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Finally received the same advice last week to turn to this page, having moved to Windows 8.1. already a while ago. And download worked like a charm. Up and running again, finally. Just wish it would not have taken so long.
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Allan0896

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This reply was created from a merged topic originally titled
I need SITEBUILDER, not LITE...help please....


How do I get to site builder instead of site builder lite? I have downloaded it numerous times but I can't access it. Wasting money if I can't update site. Windows 8.

Thanks in advance!
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Mike F., Alum

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This page shows installation instructions. Let us know where you are getting stuck, any error messages, or what you are seeing on your end.

Also, if you want, we can always convert your account to the web based version SiteBuilder Plus.

Mike
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Craig9037

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Hi, thank you for this great post. I had no problems installing sitebuilder on Windows 7. However, the line spacing of the text in sitebuilder on Windows 7 is different than it is in Windows XP. This makes it impossible to typeset a page correctly. I enclosed a picture. Does anyone else know of a solution?

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Matt B.

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Hi Craig9037,

What you are seeing there is likely just being caused by the native encoding of that particular font within that operating system. This is a similar occurrence that you will run into when moving from one browser to another. Every browser is going to read and display different fonts slightly differently. This is why it is of utmost importance that you use a standard font on your website for the text, as you have here. I honestly do not think there is actually an issue here, rather just the particular operating system displaying its iteration of the chosen font.

Matt
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Craig9037

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Hi Matt, thanks for the response, but the difference in font spacing is what I see in sitebuilder, not a browser. Just to make you understand. When we typeset a page using XP, we have a WYSIWYG experience. Not the same using sitebuilder in Windows 7. What you see in not what you get. For us, it is a huge problem to correctly format text for an entire web page.The pictures are screenshots from sitebuilder not a browser.

Thanks
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Matt B.

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Hello,

I'm sorry if my response was unclear. I definitely understand that where you are seeing the difference is in SiteBuilder, and not on a browser. I was simply stating that similarly to how a each browser reads and displays fonts differently, every operating system is going to have a different iteration of a font set, which is why it would be be displayed slightly differently from one computer to the other. That being said, I do not have a resolution for you, to correct the issue.

Matt
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Craig9037

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Okay, thanks Matt
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keeton5280

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Carol2431

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This reply was created from a merged topic originally titled
Is there a version of sitebuilder that works on Windows 8.1?.


Have tried to get the latest from the web a couple of times and it installs but won't open. So am I stuck working on the old 7 laptop?
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Libby3975

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This reply was created from a merged topic originally titled
Sitebuilder shutting down.


My Sitebuilder continually shuts down unexpectedly...says it has 'stopped working'. I instantly lose any unsaved work without warning. It has occurred whilst using Vista, Windows 7 and now Windows 8.1. Makes using the program extremely frustrating and has been an ongoing on for years!
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Mike F., Alum

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Libby3975,

Are there any error messages when it shuts down? If not the best resolution is to either do a reinstall, or switch to SiteBuilder Plus. If you want to switch to the Plus version just reply her and let us know and we'll make the change on this end.

Mike
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Clark4122

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Okay....can't find my post now. Unable to install desktop sitebuilder on my windows 8.1 machine. NET Framework is open, I downloaded J# 2.0 and I'm still getting error 404 : cant find http://install.homestead.com/~site/In... am a "legacy customer and want to use the desktop if possible....please help.
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Drew N, Community Manager

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Just the Homestead.  You do not need to uninstall the Microsoft update
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Clark4122

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No...I mean the Sitebuilder LPX files....sorry for the trouble
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Drew N, Community Manager

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Yes, when you uninstall, you must find the programdata folder and delete it before re-installing.  This will delete Sitebuilder completely.  You don't have to delete the files from the Download folder.
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Clark4122

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I deleted everything and excepted the 5 lpx & update files from anti virus. It started launching after reinstall and is hung up at "initializing GUI....." I give up !
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Drew N, Community Manager

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If you would like us to try, then you can call support and ask an agent to assist.  I will put a note on the account for you.
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Jim4071

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This reply was created from a merged topic originally titled
Windows 8.1 Installation Problem.


I have upgraded to windows 8.1 and I can no longer use Homestead. I used the help line and received instructions on what to do. Needless to say, they didn't work. Is there any plan to provide and application that works with Win 8.1?

Sad to say the help I receive so far is unsatisfactory. I have to use a friends compute with Win 7 to make changes to my site.
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Mike F., Alum

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The SiteBuilder will install on Windows 8/8.1

If you follow the steps above it should install. Follow the steps above and if you have any problems, or get any specific error messages, let us know.

Mike
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Craig7287

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I went with Homestead because it was EASY. I think it's silly to be expected to figure all of this out. Homestead should have a simple update to windows 8 [8.1 in my case] button.
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Mike F., Alum

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Your Gold plan will stay the same. There is no cost different.  The only thing that would be different is the way you access the SiteBuilder. After we convert the account, you'll always need to log in at www.homestead.com and then go to the Websites Manager page, where there will be a blue "Edit" button to click on which launches the SiteBuilder.

Mike
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Craig7287

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Hi Mike. Can I do all of this without ever having to go on Internet Explorer? If so - AND IF I will still have full, editable, access to my published pages - I would appreciate you making the change for me to Sitebuilder Plus. Thank you! 
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Mike F., Alum

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Craig7287,  Yes.  I if you just want to switch to SB+, then we can do that from our end. Then you can just log in with Firefox or Chrome etc.  (I find Firefox tends to work the best). 

If you are ready, just reply here and I'll make the change for you.

Mike
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Craig7287

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Hi Mike. YES. Please change me to Sitebuilder Plus. Thanks!
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Mike F., Alum

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HI Craig7287,  Your account has now been converted.

Let us know if you have any questions.

Mike
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Francine8894

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This reply was created from a merged topic originally titled
how do I put Site Builder on my computer so I can work with it?.


I want to put my site builder on my start page so I can edit my website. Where do I go on this website to do that?

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Mike F., Alum

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If you are running a different operating system, you can also log into your account on www.homestead.com and go to the Websites Manager screen. If you have not previously installed SiteBuilder, then the blue "Edit" button near the center of the page will give you a dropdown menu with a download link.  You'll want to log in with Internet Explorer when doing this.

Mike
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Brent0963

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I had it working just fine with Windows 8. Then I upgraded to windows 8.1 and it will not load. It says launcher has stopped working. I tried installing again and downloaded the installer and that errors out to. Anyone have any ideas?  The browser version does not let me edit enough or allow me to move navigation.
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Mike F., Alum

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Hi Brent0963,  Sorry for the delayed response on this. Your most recent login sessions indicate that you are logging in with an iPad and Safari Mobile, which it is not compatible with.  You'll want to use a regular desktop PC or Mac computer with Firefox or Chrome.  You'll be able to use all the same editing functions as the Desktop software had.  If you have problems with a specific task let us know.
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Brian4612, Champion

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I am with Brent.. I have read all down the posts with lots of differing methods of fixing the problem when installing to a machine with W8-1. The online sitebuilder lacks a great deal of options. I dont have #j2 in my programmes but when I follow the link to install it says these files are incompatible and need to be removed "in correct order" before installing visual runtime J2... but, the pop up window doesnt say WHICH files are incompatible (is it run time C ?) and if so, in what order. As this has been ongoing for over 6 months does anyone at intuit have a definitive idea on how to fix this please. The problem I have when I upgraded to Plus was some of my older links pages were no longer accessible to members, apparently plus doesnt supportthe older links. Downgraded back to sitebuilder and the pages are all back so upgrading to plus is not an option considering the website has been running for 15 years. So is the problem unfixable? What it be easier to buy another computer with XP installed just to keep the website.going
(Edited)
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Mike F., Alum

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Hi Brian4612, upgrading to Plus does not have any affect on your pages or links not working. If you had problems with pages or links not working then there would be some other issue such as some pages not being publish or perhaps a simple caching issue.

I'm looking into your question about which files to remove and I'll reply back when I have more information.

Mike
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Brian4612, Champion

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MIke . thank you for the fast reply.its much appreciated. I built a contact page for association members linked to their email details, each with a name tab... easy to do in the old Sitebuilder. When I upgraded to plus the members said the tabs had all dissapeared. I checked the page in sitebuilder plus and it all looked ok, However, when I tried to access the page via the web, none of the tabs were showing. The answer I was given when chatting to tech support was that when I published an update to that page in plus none of the information would show because it was incompatible...I asked to revert back to the pc based Homebuilder, republished the page and all was back to normal. To be totally honest with you Mike Ive been building this particualr site for 15 years and has hundreds of members all over the world. I would just as soon sell this new laptop and buy another with XP or win7 just so I can continue keeping the website. But happy to give it one more try as you are willing to try and cme up with and answer. Thank you
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Mike F., Alum

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Was the page you are referring to a password protected page?  That would be one reason that navigation links might not appear.
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Brian4612, Champion

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HI MIke....Yes it is.... as it contains members email details. If I cant carry that page over to sitebuilder plus what would be a simple workaround. As for the new laptop I am going to try to reinstall win 8 but not upgrade to 8 - 1. Seems some people have had no problem downloading to 8 and the problems began after an updtate to 8-1
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Mike F., Alum

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If you need a password protected pages,  there are 3rd party services such as Authpro, that provide this functionality, but if it's just one page and you only need  to share it with certain people, you may want to just put the contents on a Google doc, and through the Google Apps website you can set sharing permissions.

I can't say that there are any more, or less issues installing SB on Windows 8 vs, 8.1 but In most cases I would recommend updating to Microsoft's most recent version for security purposes.

Mike