homestead has stopped working

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  • Updated 7 months ago
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My offline sitebuilder on multiple machine no longer starts it creates error message homestead has suddenly stopped and sending error to microsoft the online site builder still allows me to update with no problems.  What seems to be going on?  I tried deleting the builder and re-downloading after the new install same error.  Anyone else with this issue?
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LEROY2705

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  • frustrated due to no offline updates

Posted 7 months ago

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Michelle C, Employee

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Hello,

If your computer has made windows updates it may have disconnected the builder as that software is becoming outdated. It would be recommended to use the online builder, Sitebuilder plus which you can access by logging in online at homestead.com and still contains all your content. However, if you do wish to use the desktop builder you can run the fixes in these articles to get it reconnected. 
https://community.homestead.com/homestead/topics/windows-10-and-sitebuilder-desktop-axe9sy82c33rk
https://community.homestead.com/homestead/topics/sitebuilder-desktop-fix-oqmscj7tjibxu
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LEROY2705

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gonna try the patches as a charter member i love the offsite and pray that "online only updates" will not be the new norm.  Not everyone has 24/7 internet or prefers to update while veryone else is online.  However I thank yoy Michelle C for the quick reply.
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Michelle C, Employee

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Very understandable, you are welcome!
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LEROY2705

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Excellent a quick click on that patch link java was updated and desktop is good to go.  I travel with the laptop so wasn't too concerned and could always do online that way however with my fast typing speed i prefer my offline desktop setup.  So again thank you Michelle C I am back up and running and i will save this patch in case it "disappears" online.
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Michelle C, Employee

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Perfect! Glad to hear that worked out for you. Keep that in a safe place but if gets lost or you ever need additional assistance, feel free to reach out. 

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