Files are Missing!

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Sitebuilder Desktop local/published files deleted message UPDATE

After being totally down for 2 months all of my accounts were working. At the current time I am on vacation and went in to do a quick update on one of my sites and NOTHING IS THERE!!!! The website is still up but I have NO files. Please restore all of the files from http://www.irresistibleshihtzu.com   into my account in the appropriate place. I have no idea how this happened or how to fix it.. I do not have hours to sit on hold while on vacation on a cell phone that I pay for the minutes.
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Pat5311

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Posted 5 years ago

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Lynn

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I looked at your site. I'm seeing photos of cute puppies. Could your files have been restored now?
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Pat5311

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Hi Lynn....It's weird.  The site is still up....but when I pull up the site in Sitebuilder Desktop, the file tree is empty.  There is nothing there.  I backed out carefully so the site would remain up. However, there are just NO files there to open to enable any updates be made.

Pat

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