Email not working

There are several email servers that are blacklisted prohibiting email to be delivered. Why does your chat support say to check here "We apologize for the inconvenience caused by the interruption to email service We’re working to restore it as soon as possible. No ETA is available yet. You can stay posted by checking our System Status Blog at status.homestead.com." When this is NOT even listed as a problem!! This has been going on for days and I have reported it via chat support twice!

Homestead email servers located at 209.157.71.85, 209.157.71.81, 209.157.71.84 are on several blacklisted sites. Who else is getting the runaround from InTuit??