Auto SSL for Website Builder- Pointed Domain

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If your domain is pointed to Homestead (not registered through Homestead), then you will need to activate the SSL we provide. To do this:

Click on the Domains tab
If it is pointed correctly, you will see "Activate SSL" to the left of your domain options.

Click that link



This will bring you to a page with 4 step instructions
  1. Log in to your domain hosting provider
  2. Locate the DNS management section in your domain hosting control panel. If your domain is pointed via nameservers, you will click "Advanced DNS Settings"
  3. Add an A Record for *your domain* that points to *IP address*
    *This should be done for the "@" record and the "www" record*
  4. Once the 'A record' Has been modified, Click Next.




A message will pop up verifying that the DNS settings are correct and your SSL will be provisioned soon. 




Please wait 24-48 hours for this change to take effect.
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Homestead FAQ, Employee

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Posted 11 months ago

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Jonathan T.

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There are 3 A records for the new builder. *, @, and www. Which one do we change?
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Elyzabeth , Official Rep

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Since your domain isn't registered with Homestead, I cannot double check those settings. Can you post a screenshot of your DNS from your domain registrar so I can check it?
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Elyzabeth , Official Rep

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Ok, I will submit a ticket to get this resolved. Your A records look fine.
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Jonathan T.

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This got completed now. Is there anything I did wrong for the future? or was it something on your end ?
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Elyzabeth , Official Rep

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This happened because the domain on this site was changed. It shouldn't happen every time, but if you have any issues please let me know.
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Becky4048

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This reply was created from a merged topic originally titled Our website monarchplastics.com is showing as not secure. How do we secure it?.

Our website monarchplastics.com is showing as not secure.  How do we secure it?
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Elyzabeth , Official Rep

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Please follow these instructions to secure your domain
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susan2829, Champion

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"A" record changed 4 days ago, but SSL is still not provisioned.  Site in question is saintmarysmission.org
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Elyzabeth , Official Rep

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Happy to help. I'll check it in the morning too, to make sure it updates.
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Elyzabeth , Official Rep

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Hey Susan,

I just wanted to check back in with you. Unfortunately, this ticket hasn't been responded to yet. I'm sorry for the inconvenience, but we will have to push the expected resolution time to Monday. I will check back in on Monday
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susan2829, Champion

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Ho Hum  :(
Thanks for letting me know Elyzabeth.
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Elyzabeth , Official Rep

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This domain is now showing as secure!
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susan2829, Champion

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Wonderful. :)  TY
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cathyjsutton9421

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I have followed the information above dealing with Pointing the domain and getting secure on my website. When I do the information above this is what I get:::

Sorry, you have experienced an unexpected server error.

You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.

Don't know what I am doing wrong. 
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Elyzabeth , Official Rep

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Hello,

At what point are you getting that error? (what are you clicking that directs you to that error message?)
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cathyjsutton9421

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I type in at the @ the new numbers a tech person gave me and when I submit it that's what I get. I go to domains, then advanced dns settings. I edit the top one - @ to the numbers I got from a tech person to get it pointed correctly and then submit button twice and then I get that message. 
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Elyzabeth , Official Rep

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Ok, this might have been a temporary error or an issue with the browser. I did not get this error, but was able to update the DNS for you. The SSL will be provisioned soon
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Rich

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Elyzabeth is there away to get my domain hosted by Yahoo to show as secure?  Yahoo claims this service is coming but that has not materialized yet.  My domain points to my homestead website.

Thanks,
Rich
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Elyzabeth , Official Rep

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It isn't that you misunderstood, but my last comment asked if you would be ok with pointing that domain to Homestead via nameservers so I could make that happen. Either that or I need to give you DNS to update, but nameservers are easier.
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Rich

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Ok, I thought I responded to that. Yeah do what you need to do on your end. Thank you
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Elyzabeth , Official Rep

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Actually this is something that needs to be done on your end. You'll need to update the nameservers through Yahoo:

NS1.MDNSSERVICE.COM
NS2.MDNSSERVICE.COM
NS3.MDNSSERVICE.COM

These are our nameservers. If you make this change through Yahoo and let me know when this is done, I can fix the pointing domain.
(Edited)
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Rich

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OK name servers have been changed in yahoo to the ones you provided :)  It appears it is working correctly!  If I go to the .com address it forwards to the .net which shows as secure!  I like it, that is what I wanted.  Thank you so much for sticking with me on this.  

Rich
(Edited)
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Elyzabeth , Official Rep

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Awesome, glad it is working!
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Starla2088

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I built a brand new site with Websitebuilder and redirected my domain name (hosted by Homestead) to point to the new site.  I think i did everything right, but the website is showing "not secured".  Reading this, it seems like SSL should be automatic.  Is there something special I need to do?

Thank  you!
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Elyzabeth , Official Rep

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Hello Starla,

The SSL typically is automatic, but sometimes it does require a small change on our end to get it working. I have made this change for your domain and the site will show as secure within 24 hours.
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Steve Fama

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I don't see Active SSL?
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Elyzabeth , Official Rep

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Hello,

Your initial site is automatically secure through Homestead, but then you have the domain redirected to a 3rd party URL, which is not secure.
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Steve Fama

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Where did the Tech Support Phone Number Go?
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Joey8748

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Elizabeth,

My website keeps trying to get me to have the nameservers pointed to Homestead, but I want to keep the DNS records on my registrar. Can you please help with this? My site is http:///www.jtocomputersolutions.com
I have been a long term customer since you all bought from Intuit.
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Jay4952

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I have the same issue, Don't see Activate SSL on the domain section. 

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Michelle C, Employee

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Hello Jay, 

You will only see activate SSL if your domain is a pointed domain and you are using WebsiteBuilder. Since your domain is connected to a SItebuilder Plus site you will need to follow these instructions to add the SSL. https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https