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Photo of Millicent1925
All Orders not Included on Order Analytics Report
I printed off my Paypal FY 2017 account details and orders placed on my website for the same time period using Analytics.  I noticed Payp...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Drew N
How do I connect to my store via WebDAV using CyberDuck?
What is Cyberduck? Cyberduck is a free WebDAV software client that allows you to access your store's files remotely. It is available fo...
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  • 3 replies
  • Question
  • Answered
Photo of Drew N
How do I add a video to my product page?
Adding a Video to the Images/Videos Tab (YouTube videos only) 1. In your Bigcommerce Control Panel, click Products and select View Pro...
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  • 1 reply
  • Question
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Photo of Drew N
How do I remove the home link from the page menu?
You can remove the Home link from the main navigation menu by following these simple steps. Below is an example of my store's header i...
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  • 1 reply
  • Question
  • Answered
Photo of Drew N
How do I embed a Google calendar on my store?
If you would like to add a calendar to your store, sometimes the best way to do that is by adding an embedded calendar such as the one of...
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  • 1 reply
  • Question
  • Answered
Photo of Drew N
How do I connect to WebDAV?
Finding your login information 1. Go to Design, then click on the WebDAV button. 2. You will see the following login information: ...
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  • 2 replies
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Photo of Mike F.
How do I direct my domain to my new Bigcommerce powered store?
So you’re ready to have your domain bring up your new Storefront powered by Bigcommerce! Great! You just need to complete the three tas...
  • 40 me toos
  • 130 replies
  • Question
  • Answered
Photo of Drew N
How do I add a "Contact Us" form to my store?
A contact form is a great way to help customers get in touch with you. Bigcommerce provides a basic built-in contact form in the Web Cont...
  • 2 me toos
  • 1 reply
  • Question
  • Doesn't Need an Answer
Photo of Drew N
How Do I Limit the Countries in My Site's Dropdown?
Customizing Your Country List at Checkout 1.) Log in to your Bigcommerce Control Panel. 2.) Go to Design.   3.) Choose the Te...
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  • 1 reply
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Photo of Drew N
How will my store work on mobile devices?
You can easily create a mobile optimized store for smartphone shoppers. This is a fantastic opportunity. Half the adults in the U.S. have...
  • 4 me toos
  • 4 replies
  • Question
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Photo of Drew N
How do I setup Google Analytics on my Storefront?
What We'll Cover What is Google Analytics and why do I need it? Creating a Google Account (If you don't already have one) Add...
  • 7 me toos
  • 8 replies
  • Question
  • Answered
Photo of Drew N
Can I modify the robots.txt file?
To edit this file please login into the control panel and go to: > Setup & Tools > Robots.txt File - We do not recommend making chang...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of Drew N
Free tools to help improve your site's SEO ranking
Are you wanting more traffic to come to your site, so that you can sell more product(s)? This can be accomplished by improving your webs...
  • 2 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of Mike F.
How do I enable USPS as my Shipping Provider?
Sign Up for USPS Web Tools 1. Navigate to the USPS Registration page. 2. Enter your details and submit the registration request. ...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Mike F.
How do I enable UPS Online Tools as my shipping provider?
  • 2 me toos
  • 1 reply
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