1 Message

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70 Points

Monday, January 5th, 2026

website and email

Both my website and email are not working. I send a test email to my email address and it does not send and I go to the website and it does not work.

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568 Messages

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12.3K Points

3 days ago

You might want to provide your website address and/or a screenshot of what you see when you try to bring up your site.  Fastest solution at this moment, though, is to call Homestead at 800-710-1998 to determine if it is a security issue, a server issue or an account/billing issue.  Good luck

2.6K Messages

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25.7K Points

2 days ago

If your Homestead email isn't working, it's often due to incorrect Domain Name System (DNS) settings, especially if you're using Cloudflare, or issues with passwords/login details; first check for typos in your credentials, then verify your Homestead account's DNS records match your registrar's, ensuring MX records point correctly for mail delivery, and consult the Homestead Community for specific guides on DNS and account settings. 
Common Solutions:
  1. Check Login Details: Double-check your email address and password for any typos; incorrect credentials are a frequent cause.
  2. Verify DNS Settings:
    • If you're using Cloudflare, ensure your A records (for your domain) and MX records (for mail) are correctly configured as per Homestead's instructions, as incorrect DNS is a major issue.
    • Compare the DNS settings in your Homestead account with those at your domain registrar.
  3. Reset Password: Use the Homestead platform to reset your email password if you suspect it's the problem.
  4. Review Account Settings:
    • Ensure your domain is properly registered and linked to your Homestead account.
    • Check the "Email" section in your Homestead account to see if mailboxes are active and configured correctly.
  5. Consult Homestead Resources: The Homestead Community has specific guides on setting up domains, managing email, and troubleshooting DNS issues. 
If you're still stuck, you may need to contact Homestead support directly through their help center or community forums for personalized assistance with your account.