66 Messages
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1.4K Points
Store in Website Builder not showing all products in category when editing.
This has been ongoing for a few months now. When I am editing in my store I can not see all of the products in a category. It is very cumbersome to have to always go find a product in the "All products" category. I have tried clearing the cache/history, logging off/on. Nothing brings it back to when I could see all items listed in each category. Attached is a photo that shows Bowls (81 items) category but only 4 bowl items show when clicked.
FoelberPottery.com
elyzabethv
8.4K Messages
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123.6K Points
10 months ago
Hello,
I will update your ticket with this information. I'm so sorry that this is taking so long. I am trying to escalate it.
1
info1870
3 Messages
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80 Points
8 months ago
Same here, been almost a month! Cant even use my online store. Difficult time trying get credited since the site products are not displaying for my clients. Now, what's the purpose of having a store and it cant be used and you pay monthly service for it? I have lost time & money. We need to get full credited off of our monthly fees if are store not working. I had an agent blame me until I guide them to show them that they couldn't even get it working.
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