johnpotter's profile

55 Messages

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1.2K Points

Wed, Jul 27, 2022 2:59 AM

Store in Website Builder not showing all products in category when editing.

This has been ongoing for a few months now. When I am editing in my store I can not see all of the products in a category. It is very cumbersome to have to always go find a product in the "All products" category. I have tried clearing the cache/history, logging off/on. Nothing brings it back to when I could see all items listed in each category. Attached is a photo that shows Bowls (81 items) category but only 4 bowl items show when clicked. 

FoelberPottery.com

Brand User

6K Messages

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102.1K Points

Il y a 2 m

Hello, 

I will update your ticket with this information. I'm so sorry that this is taking so long. I am trying to escalate it. 

55 Messages

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1.2K Points

@elyzabethv​ Any updates? I'm still having this issue. 

Brand User

6K Messages

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102.1K Points

Unfortunately, no. I'm so sorry. I'll put another comment on the ticket that you're contacting again and need a resolution.