54 Messages

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978 Points

Friday, March 21st, 2025 11:52 PM

Products won't show up to put in cart

Is there an issue with Homestead? My products won't show up in Preview, at times when they do, when I click on one, it brings up a blank white page. I sometimes get an Error message when I click on a product. It says, Oops....something went wrong.

When published, customers are having the same problem. This is not good for business. Is anyone else having issues like that? I seriously need this looked into in case there's something I can do to fix this, or if a Homestead tech needs to do on their end. I would really appreciate a solution to this problem.

I turned the store page off so nobody can see it online since it's not working. 

11 Messages

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300 Points

17 days ago

Yes, I have the exact same problem!  Really upsetting with all of the work setting it up and losing business.

If you find a solution I would really appreciate a response on here.

Thank-you!

Tammy 

www.leatherandbraid.com

54 Messages

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978 Points

I sure will, Tammy. I am very disappointed in Homestead right now for not helping. 

11 Messages

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300 Points

I know, me too. I've used homestead since it was free way back then. Once I put so much time and effort into it I feel kind of stuck. Hopefully Monday we can talk them and figure it out. 

I will let you know, also.

11 Messages

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300 Points

@tammy3627​ 

Thank-you to homestead for fixing my shopping cart. I complained on here but all in all over the years I have had good support. And still happy to have my site hosted here. Hope you've had good luck as well, Karen.

Thanks much.

Brand User

11.2K Messages

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147K Points

15 days ago

Hello, 

I'm told that they were aware of an issue involving products, but that it has since been resolved. Is this working for you both, now?

11 Messages

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300 Points

Yes! All is well and site's working good.  

Thank-you so much!