18 Messages
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532 Points
FTP Credentials
I would like to obtain standard FTP credentials for my Homestead hosting account (FTP server, username, and password) so I can use a traditional FTP client such as FileZilla, Cyberduck, or Transmit. The built-in file upload/publishing tool is not meeting my needs for managing my website. I need direct FTP access to upload, update, and maintain my site more efficiently.
Package Type:Website Gold Plus Package
If my current hosting plan supports FTP, please provide the necessary connection information or let me know where I can find it in my account. If FTP is not available on my plan, please explain what options are available for obtaining direct file access.
Thank you for your assistance. Rex Gaylord
joeana_velasco
118 Messages
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1.3K Points
19 days ago
Hi,
I noticed that you've already spoken with our support team. I apologize for any inconvenience or frustration this may have caused, and I understand the importance of having the access you need to manage your website.
Unfortunately, our system does not support FTP connections, so we're unable to provide FTP credentials. I understand this may not be the answer you were hoping for, and I sincerely apologize for any inconvenience.
Thank you for your understanding, and please don't hesitate to reach out if you have any additional questions.
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