H

6 Messages

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190 Points

Tuesday, October 1st, 2024 11:54 PM

Domain

At some point my domain was changed from www.freelancingadmin.com to hollyplude.homesteadcloud.com and now I can't update my website. I did not change the domain (and I'm sure of that since I do not actually know how to do so). Can you change it back to my correct domain name so that I can update my site?

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461 Messages

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11.2K Points

3 months ago

Check to be sure your payment method for you freelancingadmin.com is current.  If it expired, then the domain name would likely default to the .homesteadcloud.com domain, so that the site still exists.  You should still be able to sign into your homestead account and edit that site from the .homesteadcloud.com choice on your list, and even publish it, but it looks like your domain name has become disconnected from your site.  Generally support does not do any "correcting" from this forum, so I suggest you call 800-710-1998 and they can check the status of the domain & site and help you get it going again.  Hours are 9-6 EST I believe.

1.9K Messages

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18.9K Points

3 months ago