1 Message


70 Points

Sunday, May 21st, 2023 1:11 PM

Archiving taking too long

I have been trying to save my files by archiving, but it has been going on too long. almost 3 days! my site is not that big. I cannot find a way to make it stop so I can try again.

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Brand User

970 Messages


29.3K Points

4 months ago

Hello Kimberly8605, 
There are a few others have reported the same problem with the Site Archive tool taking longer than it should. At this time, we do not have an update to provide but have certainly attached your account information to the ticket we have escalated. I do sincerely apologize for the inconvenience.