2 Messages
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80 Points
Website Not Publishing Changes!
I'm trying to update my website and even though the builder tells me its published, I'm still seeing the same old content that I thought I was updating. I've cleared my cookies and cache and still seeing the same old page. Even my daughter looked at the sight from her phone and seen the same old page that is not updated.
russell5607
536 Messages
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5.6K Points
2 months ago
WEBSITE PAGE NOT PUBLISHING: Use Google Chrome or Firefox browser.
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing.
Have you reviewed your website publishing limitations?
Publishing will be prohibited if you've exceeded your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, it will not publish.
You can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
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elyzabethv
7.9K Messages
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119K Points
2 months ago
Hello,
You have two domains connected to your WebsiteBuilder site. Each site can only have one domain directly associated with it. Are you able to call in? An agent would be able to help you move one domain to a domain holding site to point to the other domain associated with your website, and then help secure your website:
1-800-710-1998
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