debbie3663's profile

33 Messages

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698 Points

Wednesday, January 18th, 2023 11:41 AM

updates not published after 3 days

​Ref: to chieflandfarmersfleamarket.com/   I have been trying to make updates and even after day 3, they are not showing up on the published page.  Looks fine under preview, states it is published but even when I click "view published site" it is not correct.    I have "renamed", and I have checked on different devices and email accounts.  I know sometimes it takes a while to show up but it has been 3 days and I need to continue. I have F5 also.   the domain name was purchased thru godaddy (not my preferred or usual choice)   I changed the nameservers and the site appeared as it should but a day later will not update.  I am not familiar with godaddy so not sure if something else I needed to do but it is not clear to me.  I am also submitting a ticket on their end.   any help or suggestions would be very helpful.   thank you ​

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Accepted Solution

Brand User

7.9K Messages

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119K Points

2 months ago

Hello, 

This was happening because your domain was not pointing to the proper DNS, for the SSL. I have corrected this on my end. It should be able to publish now. 

536 Messages

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5.6K Points

2 months ago

Publish your edits and they will appear instantly. You may need to refresh your browser.

33 Messages

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698 Points

@russell5607​  thank you for the reply,  but this is not the answer.  I have saved, published, and refreshed no less than a dozen times over 3 days.. I have even tried viewing on other devices and from another email/google/incognito accounts, not to mention the other ways I have tried to troubleshoot.    

33 Messages

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698 Points

2 months ago

@elyzabethv​ any suggestions please and thanks

33 Messages

 • 

698 Points

2 months ago

It is working great now...  Thank you sooo much..  I knew you would figure it out for me.   thank you again