2 Messages
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90 Points
pictures not loading to view
pictures have been uploaded, can see on builder but not showing up on actual website?
2 Messages
•
90 Points
pictures have been uploaded, can see on builder but not showing up on actual website?
russell5607
536 Messages
•
5.6K Points
2 months ago
WEBSITE PAGE NOT PUBLISHING: Use Google Chrome or Firefox browser.
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing.
Have you reviewed your website publishing limitations?
Publishing will be prohibited if you've exceeded your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, it will not publish.
You can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
HOW TO REFRESH YOUR BROWSER:
F5 = Refresh. If that doesn't work, use Shft/Ctrl/Delete.
Have you tried using the Chrome browser?
Using this procedure intermittently provides solutions to cache and cookie related interference. A browser works by downloading a page to your computer. Browsers will then show the page from your computer as opposed to downloading it every time you visit the page. This speeds up the process and lessens the traffic on the Internet. Depending on the browser, it will periodically check the website for a new version of the page and download it if it has changed. If you don't see a change that you expect, then press F5. That tells the browser to go to the site and download the page now.
You can adjust the cache settings with each browser. When you visit a website, your computer downloads the website to your Temporary Internet Files. The next time you visit, instead of wasting bandwidth and loading time, it opens the recently visited site that is on your computer. Clearing out your cache prompts your computer to download the website with the new content.
HOW TO ADD AN EMAIL CONTACT BUTTON
You can either add a Contact Form or Contact Button.
A contact form will be a form they fill out and submit, and the response is sent to your email. The contact button will only work if the site visitor has an email program on their computer. It will pull that program up with your email in the "To:" section.
Both options can be found under "Insert" in your builder.
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elyzabethv
7.9K Messages
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119K Points
2 months ago
Hello,
I can see that you called in today. Did you get this corrected?
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