8 Messages
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222 Points
No website or email service
I haven't been able to send or receive email for two days (June 16 and today). When I try to go to my website I get a 404 "server not found" message. Thank you for fixing these problems.
Will Tomlinson
joeana_velasco
32 Messages
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380 Points
4 days ago
Hi @will5870, I’m really sorry for the inconvenience this may have caused—I completely understand how important it is for your website and email services to be up and running. Upon checking, it looks like the issue is related to your domain status, which is currently on client hold. This status is preventing both your website and email from working properly. To resolve this, you’ll need to reach out to your domain registrar (the company where you purchased your domain). They can help you verify your domain information and remove the hold so your services can be restored. If you need any help along the way, please don’t hesitate to reach out—we’re here for you!
See the screenshot below for your reference of the domain status.
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