john6210's profile

1 Message

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120 Points

Thu, Jun 9, 2022 4:04 PM

NO SUPPORT AVAILABLE

nO ONE IS ANSWERING THE SUPPORT HELP LINE AND THEN IT TIMES OUT TO A RECORDING THAT SAYS THIS NUMBER CAN'T BE REACHED.SAME HAPPENS WHEN YOU CALL THE SALES NUMBER. TRYING TO GET TO MY EMAIL FOLDER AND NO WHERE TO BE FOUND. HELP PLEASE!!!

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260 Messages

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9.1K Points

Il y a 4 m

What number are you calling?  800-710-1998 works for me. 

1 Message

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60 Points

Il y a 4 m

No answer on any numbers. Terrible service 

Brand User

6K Messages

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102.3K Points

Il y a 4 m

Hi there, 

Thank you for reporting this. It looks like we are currently experiencing issues with our phones. We're getting this reported and fixed as soon as possible. 

2 Messages

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80 Points

Il y a 4 m

I can't send out to comcast.net email addresses without it going to spam. I can't send out to gmail addresses at all. Ridiculous! Just Ridiculous! No answer on any of the numbers I've tried. Time to find a different service.

Brand User

6K Messages

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102.3K Points

Hello, 

I've updated the TXT record on your domain, which should help resolve this issue. It may take up to 24 hours to propagate. After that, let me know if you're still experiencing this issue. 

15 Messages

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622 Points

Il y a 1 m

where did you find any number to call - I can't find any way to get help except the community