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33 Messages

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480 Points

Monday, January 6th, 2025 2:48 PM

Nameservers not updating

Hi there, I tried to reset my nameservers back to default last Friday (3 days ago). I have set them back to the default ones (ns1.mdnsservice.com, ns2 and ns3). This does now allow me to change the DNS settings, but, looking at the who.is records, the nameservers are still dns31.cloudns.net, dns32, 33 and 34 and haven't been updated?

Can you help please as we are trying to point to a new website and this is being held up by the nameservers not updating.

Thanks very much.

2 Messages

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82 Points

1 month ago

I am having the exact same issue!

33 Messages

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480 Points

@brian1155​ It's been a week now and still the nameservers are not updating.

1 Message

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60 Points

Im having this same issue

3 Messages

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150 Points

Three weeks for me.

Brand User

11.2K Messages

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146.4K Points

Please call 1-800-710-1998. There is a current issue with the registrar, but we should be able to manually push these changes through.