10 Messages
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222 Points
My website does not appear properly when viewed on a cell phone.
The website created using Homestead on my desktop does not appear properly when viewed on a cell phone. The text and photos are out of alignment.
I believe I have read there is another Homestead website application that will address this issue but it is very confusing and I have not been able to figure it out.
How to I go about making my site appear properly for cell phones? Is this some sort of 'upgrade' that will incur an extra charge?
Thanks for your help!
reyven4754
2 Messages
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70 Points
21 hours ago
I understand that optimizing the mobile view can be a bit challenging. However, it’s essential to ensure that all of your content remains properly aligned within the margins in desktop view. Keeping everything inside the desktop margins provides a solid foundation and helps maintain consistency when the layout adjusts for mobile devices.
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judelyn9690
109 Messages
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1.2K Points
1 hour ago
Hello, Good Day!
Thank you for reaching out. To better assist you, we need to confirm which Homestead website builder you are currently using—WebsiteBuilder (WB) or SiteBuilder (SB).
If you are using SB: Please note that SiteBuilder is Homestead’s older platform and was not designed to be mobile‑responsive. This is why text and photos may appear misaligned when viewed on cell phones.
If you are using WB: WebsiteBuilder is our newer platform, which allows you to adjust your content within margins and use the mobile device icon in the editor to preview and customize layouts. You can reorder elements and ensure proper alignment for mobile devices. This is considered an upgrade, but it is already included in your subscription there is no additional charge.
Kindly check this link - https://community.homestead.com/conversations/websitebuilder/websitebuilder-editing-the-mobile-site/5f2a9b2258180958845c21ac
Please let us know if this information has been useful and helpful. If you have any further questions, you may contact us through Phone Support at 1-800-710-1998.
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