J

2 Messages

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82 Points

Wednesday, June 12th, 2024 1:54 PM

Edits not saving

I made the changes to my phone number, looked at the preview.  All good.  Then hit the save button.  Looked good.  By when I visit the site, I still see the old phone number, even after clearing cache.  Suggestions?

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408 Messages

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10.7K Points

1 month ago

Take a quick look at it on other browsers (safari, duckduckgo, or an incognito window) to see if the changes are really there  or not.  If they are, great.  You will probably see them next time you start up, if not, call them at 800-710-1998 to see if they can help.  

2 Messages

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82 Points

Thanks Lynn1286.  I tried those things just now.  Still no changes.  

1.5K Messages

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15.2K Points

@joel1807​ Did you refresh your browser?

1.5K Messages

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15.2K Points

1 month ago

Did you "Publish" and "Save"?