Amy Lane

My website has an online application once people finish filling it out they are getting a 500 server error and it will not send it through to me? I went online and tried a test as did a person from your help line last week and I received both of those test applications but NONE others have been successful in a week and that is about 10 others. How do I fix this, I am losing customers?

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J

judelyn9690

101 Messages

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1.1K Points

9 hours ago

Hello.

Can you drop the domain name here. Thanks

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A

amy6821

3 Messages

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90 Points

www.allegiancepwds.com I spoke to help desk and we both did a test and several others in their office from phones and computers and it worked for them 4 times. They said people would have to clear their cache or change browsers. We used Edge and Chrome to do it.

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9 hours ago

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J

judelyn9690

101 Messages

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1.1K Points

@amy6821 Hi Amy, I tried to fill out the form on your website and received the attached error message (see screenshot). Please review the recommendation provided. Additionally, I would like to know if other users who encountered the 500 error while filling out the form are using the same internet providers.

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8 hours ago

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A

amy6821

3 Messages

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90 Points

I don't see the error on screenshot just says it was submitted. I however just finished creating an all new application on the site so perhaps that will fix the problem. If you could try again at your convenience. Thank you

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6 hours ago

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amy6821

Amy Lane

judelyn9690

amy6821

judelyn9690

amy6821

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