T

13 Messages

 • 

280 Points

Monday, May 27th, 2024 12:22 AM

After submit button

After the clicking the submit button, the person completing the form did not receive the "thank you for your registration" reply that I set up.

I input the response in the advanced tab - manage form - settings - submit settings - on submit message "thank you for your registration" - finish.

This is not working properly for my registrants. 

Brand User

10.7K Messages

 • 

143K Points

20 days ago

Hello, 

Which website are you seeing this with? I can definitely look into this issue.

13 Messages

 • 

280 Points

@elyzabethv​ 

MONTGOMERY SELMA DISTRICT

Brand User

10.7K Messages

 • 

143K Points

There is an option in the form settings that says "Clear form on Submit"

I would recommend turning this on. 

8 Messages

 • 

254 Points

20 days ago

This is happening to me too, www.cindyslegacy.org.

As a result, we get multiple blank submissions because the person doesn't know if the form has been sent so I guess they continue hitting the "send" button.