Trying to Update, but stuck at verifying files are up to date

Hello!

I'm trying to update my website with SiteBuilder Plus, but it keeps getting stuck at the "Verifying files are up to date" page. It has been quite a while since my last update, so I'd really like to get this figured out ASAP. Thanks!

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elyzabethv

11.4K Messages

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148.7K Points

3 years ago

Hello,

I have cleared the cache for your site files, which should help./ Can you let me know if you're still getting stuck on this screen?

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T

todd8308

9 Messages

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180 Points

3 years ago

Nope, still hung up at that screen.

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elyzabethv

11.4K Messages

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148.7K Points

Can you try using a different browser? I can't replicate this issue.

3 years ago

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T

todd8308

9 Messages

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180 Points

Okay, I can access it through Google Chrome, but not through Windows Edge.

3 years ago

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todd8308

Trying to Update, but stuck at verifying files are up to date

elyzabethv

todd8308

elyzabethv

todd8308

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