homestead_faq

664 Messages

•

44.3K Points

Wed, Jul 17, 2019 10:45 PM

Sitebuilder Plus: Add Media Files

If you want to add an audio or video file to your site you can follow these instructions.

Please keep in mind the supported file types

Audio: ogg, wav, mp3, mp4, aac
Video: ogv, webm, mp4

1) Launch Sitebuilder and open the page on which you wish to place the media file.

2) Click on the insert button and then hover the mouse over YouTube.
Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1441549/30203-129k6fk_inlinejpg1467241000

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1441549/30203-129k6fk_inlinejpg1467241000

3) Select Video Player or Audio Player as appropriate. You will then be able to upload the media file from your computer. Supported formats are listed above.

4) With the media file uploaded you can now drag the element to where you
would like it displayed on your webpage. You can also use the properties manager on the right for additional options.

Responses

cole5164

3 Messages

•

130 Points

2 y ago

My audio players aren't showing up on the published site. Instead it says "Unsupported plug-in"
HELP!

michelle_c

5.9K Messages

•

90.4K Points

2 y ago

Hello Cole,

If you are referring to the audio files on the compositions page, I am able to see the audio player and hear the songs playing. However, they are uploaded into the older audio player. I would advise re upload the audio files into the new audio player as shown above, it may remedy the issue you are seeing.

cole5164

3 Messages

•

130 Points

Thank you for that quick help, Michelle! I've just discovered that it seems to be Apple devices where the player isn't showing. I'll give your instructions a try.

2 y ago

cole5164

3 Messages

•

130 Points

2 y ago

Hmm... just uploaded using the newer audio player but the unsupported plug-in icon still shows up.

Image httpsd2r1vs3d9006apcloudfrontnets3_images1809268RackMultipart20191004-12160-1ae908i-Screen_Shot_2019-10-04_at_44606_PM_inlinepng1570232774

michelle_c

5.9K Messages

•

90.4K Points

2 y ago

I apologize, it may be the device or the browser. I am able to see them on my end in 2 different browsers.

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1809269/19647-166sno_inlinepng1570232939

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1809269/19647-166sno_inlinepng1570232939

queenv

17 Messages

•

410 Points

10 m ago

Can you only load up one track at a time? I don't see a way to display or upload multiple tracks like other players (the example is dead now) https://gyazo.com/6acc9995b50c7d0e5bbc4d72df3c465d

michelle_c

5.9K Messages

•

90.4K Points

Hello,

That is correct, Sitebuilder plus does only allow uploading audio files one at a time.

10 m ago

robert3240

5 Messages

•

180 Points

10 m ago

When I post an audio file using the audio player the file name is no longer visible. How to keep the file name visible? Thanks. Rob Maddock

michelle_c

5.9K Messages

•

90.4K Points

Hello Robert,

When an audio file is added it does only display the audio player and controls. I do apologize but there are no options to alter the display. You can add a text box with a title and place it next to the element but unfortunately there is not a way to have the file name display by default.

10 m ago

robert3240

5 Messages

•

180 Points

Thanks. What if I post the mp3 file w/o the player? Will it be playable or able to be downloaded?

10 m ago

michelle_c

5.9K Messages

•

90.4K Points

If is it uploaded as a file, it will be downloadable, it cannot be played directly from the website but will show the file name.

10 m ago

adriana6666

6 Messages

•

150 Points

7 m ago

Hello, I'm trying to place a video in my web but it does not show image, just sound. Can you please help me? Thanks!