5 Messages
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134 Points
1001 cloudflare error.
This has been going on for a week. A client rebranded his website. We kept the same site with the same IP. We keep the nameservers with his provider as they have associated e-mail addresses. We are forwarding with IP A record only. Tech support seems to not be able to secure the SSL. We have done this many times over the years, but have had trouble in the last few months. The website in question is cloverdale3d.com thanks in advance.
russell5607
1.9K Messages
•
18.9K Points
26 days ago
Error 1001
Ray ID: 8de6a5821af5cf27 • 2024-11-06 17:01:36 UTCDNS resolution error
What happened?
You've requested a page on a website (cloverdale3d.com) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (cloverdale3d.com). There are two potential causes of this:
MAKE YOUR WEBSITE SECURE:
When attempting to logon, did you get a message that your site is not secure or 1001 error code. Did you recently add Cloudflare? Most likely, you tried to add Cloudflare to secure your website and you've failed to set up the DNS record as directed. Review the platform options below and review your installation to ensure it's correct.
Select the instructions for the platform you're using. Follow the instructions carefully. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.
Make your SITEBUILDER PLUS WEBSITE SECURE: Cloudflare can be used to add a free SSL? Please refer to these instructions.
You can SSL your Sitebuilder Plus website by following this article:
Can I Secure My Homestead Website With HTTPS?
https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de
Change the site association:
Account: Change Site Association | Homestead Community
https://community.homestead.com/conversations/account-billing/account-change-site-association/5f2a9a84581809588449007a.
MAKE YOUR Websitebuilder WEBSITE SECURE?
Follow the steps: https://homesteadssl.com/. If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.
HOW TO REVIEW YOUR WEBSITEBUILDER WEBSITE ASSOCIATION:
https://community.homestead.com/conversations/domain-support/important-domain-information/5f2a9b2a58180958845cc55f
Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed
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william3683
5 Messages
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134 Points
26 days ago
My client has 4 e-mails associated with this product, and changing the NS records to Cloudflare would disable them. I have repeatedly done this exact thing for over 20 years, and I have been with Homestead since 2002.
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russell5607
1.9K Messages
•
18.9K Points
26 days ago
"My client has 4 e-mails associated with this product, and changing the NS records to Cloudflare would disable them."
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