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Brand User

Thu, May 2, 2019 5:25 PM


Sitebuilder Plus site statistics

We are aware of an issue with our site statistic program for Sitebuilder Plus. You will get a warning/error that says the connection is not private. We do have a resolution for this, it will just take some time to write it into the code. In the meantime, you can manually apply this fix by adjusting the URL that the statistics tool brings you to.

When you click on "View Stats", it will redirect you to a webpage and the address bar will display a URL that starts like this:

You just need to make two small adjustments. Change the first "v" to a "t" and add "v8/" after the ".net/" part of the URL. It should look like this:

DO NOT COPY THIS EXAMPLE. This is just to demonstrate what the beginning of your address bar should look like once you've successfully made the changes.

Making these changes will bring the stat tracker up and functioning for you. You will also see the stats from the past week that you have not been able to see the stats. No data has been lost.

This is by no means a permanent fix we expect you to do from now on, but until we are able to get this written into the code, this is a workaround to still be able to use your stats.

The other suggestion I will give is to use either Google Analytics to track your site stats (this is one of the best programs out there for this) or consider rebuilding your site in our newer builder, Website Builder. Not only will you have a better quality builder to create your website on, but it will be mobile friendly, responsive, and provide a free SSL. The statistics for this builder is also a more updated program. If you have any questions regarding how to get started in this builder, I would be happy to assist you.

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