75 Messages
•
1K Points
My store is missing again
Every few weeks, it just disappears, and I have to call customer support to fix it. This has been happening for many years now. It is frustrating since I cannot call support on the weekend to fix it, and nobody can order from my website. Is there any way any tech support on here can fix it for me? This is for fitbyfaith.net, the store is fitbyfaith.net/store. It is all working fine in my website builder, and I have published several times.
judelyn9690
420 Messages
•
4.2K Points
21 days ago
Hi Good Day!
We apologize for the recurring issue with the store. I have republished both the site and the store, and they are now working properly. We’ve also coordinated with our higher‑level technical support team to investigate the matter further.
In the meantime, if you encounter the same issue again, we recommend republishing the site and store as a temporary fix.
Thank you for your patience.
0
0