inariibels9448's profile

30 Messages

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1.3K Points

Friday, January 2nd, 2026

I picked a random template ... it had a store on it....

Now everytime I publish it asks if I'm sure I want to publish without the store. I thought I'd erased all pages and references to this mysterious invisible store that doesn't exist, but I can't seem to shake it.  Are there any options to get it off my site?

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2.5K Messages

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25.6K Points

4 hours ago

To delete a Homestead Simple Store, you generally need to contact Homestead customer support to cancel the service, as users cannot delete paid stores directly. For account cancellations, you must provide your login name, PIN, and registered email. Alternatively, for removing specific categories within the store, you can use the "Ecommerce" menu in Sitebuilder Plus. 
Key Steps to Remove or Cancel a Homestead Store:
  • Contact Support: Since users cannot directly delete paid stores, contact Homestead customer support for cancellation, providing your account details and PIN.
  • Delete Store Categories: If you are using Sitebuilder Plus, navigate to the "Ecommerce" tab on the left menu, choose "All Categories," select the category to remove, and click the red "X" or "Delete" button.
  • Free Trial Removal: If the store is a free trial, it may automatically delete after a few months if it remains un-upgraded.
  • Remove Pages: If you want to remove specific pages related to the store, ensure the page is closed, use the file manager, and delete the specific file. 
You may want to call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998
Close your account: 800-710-1998
Outside USA: 00-1-880-710-1998 or 1-800-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed

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