To reactivate Google Workspace email accounts after domain renewal, log in to the Google Admin console and ensure your billing subscription is active under Billing > Subscriptions. If users are still suspended, go to Directory > Users, click the suspended user, and select Reactivate.
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Steps to Reactivate Workspace Accounts:
Update Billing/Subscription: If your service was suspended due to expiration, go to the Admin console, navigate to Billing, and update payment methods or re-enable automatic renewal.
Reactivate Users: In the Admin console, navigate to Directory > Users. Locate the users (they will be greyed out), click on their name, and click the "Reactivate" button at the top.
Verify MX Records: Ensure your domain registrar's DNS settings are correctly pointing to Google's servers. If you changed registrars upon renewal, you may need to re-verify domain ownership.
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Key Considerations:
Reactivation Time: While reactivation is typically instant, it can take up to 24 hours for email services to fully restore.
Annual Plan: If you were on an annual plan, you may need to restart the contract via billing settings.
Third-Party Reseller: If you purchased Google Workspace through a partner (like GoDaddy or Squarespace), you must manage renewal and reactivation directly through that partner's platform.
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