diana4699's profile

95 Messages

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2K Points

Saturday, October 21st, 2023 4:27 AM

Downgrade my service type

I want to cancel the "Website Gold Plus Package" and go back to the $13.94/month package I had. I'm not needing the store features anymore. I wanted to delete a page (minimalistAve), but is not allowing me because it says the "domain" is associated with it, when I tried to delete the domain is explaining about the deletion as if I have it with homestead, but I have the domain registered with Google, I wanted to double check if deleting it here will not delete it elsewhere?

Thanks

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Accepted Solution

1.5K Messages

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15.3K Points

9 months ago

HELP?
Hours of Operation for Live Support: Mon-Fri: 6:00am - 5:00pm MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998 (To close your Account)
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed

(edited)

Brand User

10.9K Messages

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143.9K Points

9 months ago

Correct, if you have the domain registered with Google, deleting it from this account will not affect it. 

95 Messages

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2K Points

Hi, how do I downgrade to my previous package? I don't need any store features anymore, I deleted my domain 'www.minimalistave.com  I deleted the site to have the same pages I had before, I want to go back to my $13.94 /month package.

Thanks

95 Messages

 • 

2K Points

9 months ago

Hello, I need to cancel the "Website Gold Plus Package" and go back to the $13.94/month package I had. I'm not needing the store features anymore. I wanted to delete a page (minimalistAve), but is not allowing me because it says the "domain" is 

1.5K Messages

 • 

15.3K Points

@diana4699​ HELP
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998 (To close your Account)
FREE SEO Consultation: 1-888-412-9962
Mon-Fri: 6:00am - 5:00pm MST(No DST)

95 Messages

 • 

2K Points

@russell5607​ Thank you.