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Hello,   Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

Gmail continues to be blocked

Here is the rejection: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: torianneplatero@gmail.com host gmail-smtp-in.l.google.com [142.251.16

Problem

Brand User

Hello, Your site is actually built with Sitebuider Plus and you can secure it by following these instructions:   ‎Can I Secure My Homestead Website With HTTPS? | Homestead Community   Or you can call 1-800-710-1998 and a representative

 to the conversation: 

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The Importance Of Securing Your Website

A cyber attack happens every 40 seconds. Of those attacks, 43% target small businesses. To protect your website from this type of malicious hack, you should take one important precaution: Secure Your Site. In the past, SSLs have only been deemed necessary for eCommerce websites or sites that request

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Site Spotlight - eastcountytennis.com

http://www.eastcountytennis.com/ Can you provide a description of your business? The site is for my wife’s Tennis Camp and Instruction business. How did you get started in this business? Patty, my wife, has been in the tennis business for 30+ years. She worked at a nice golf and tennis resort here i

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Windows 10 and Sitebuilder Desktop

Note: While this topic is primarily for Windows 10, we have seen other versions of Windows also require this procedure following some Windows Updates. If you are a Sitebuilder desktop user we recommend that you consider postponing your Windows 10 update until we have had a chance to fully investigat

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Community: Homestead Community Champion

A Champion is: someone who abides by the Community Guidelines.someone who shares knowledge, ideas, and expertise with other Community members.someone who solves problems.a frequent participant. Why do I want to become a Champion? Selected Champions have the opportunity to receive random rewards, ie.

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How to Decorate an Email Template for the Holidays

I can hear it now, “decorate what?” I know, I was incredulous at first too. I mean, who “decorates” an email template? The answer to that is everyone who uses email marketing “decorates” their email template. Decorating is just another way of saying designing, or in this case, using the branded desi

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Show Hidden Folders in Windows

In order to locate certain program files you will need to show folders that may be hidden. For Vista and Windows 7, Windows 8 users, the SiteBuilder program installs to the Program Data folder. By default, this folder is hidden. Follow these steps to show all hidden foldersClick Start in the lower l

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Brand User

Hello, Are you still experiencing this issue?

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"The service is unavailable"

When I log in to work on my sites I just get a blank page with "The service is unavailable" at the top. When will this be fixed?

Question

Brand User

Hello, When I visit durandexpress.com, it redirects me to durandnow.com. Is it still not working on your end?

 to the conversation: 

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Redirect Not Working

durandexpress.com is supposed to be pointing to durandnow.com but it does not seem to be working

Problem

Brand User

Hello, It is always recommended to contact a company if you no longer want their services. That way, we have a record of the request to stop service. I have closed this account for you and refunded the last payment. 

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Un -authorized Payment

Hello Homestead Team. On the 5-5-2025 I received an email from Homestead , in regards to my Banking details to be updated. I was notified that my website would be suspended until I made the update, and if I took no action my Account would then be Closed 30 days later. Due to circumstances, I have de

Problem

Brand User

Hello, I've been told this issue is resolved. Can you confirm you're no longer experiencing this?

 to the conversation: 

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Store images are not working

Cannot access or upload images to my store. Please help. leatherandbraid.com

Question

Brand User

Hello, I have been informed that this issue should be resolved. Can you confirm that you're no longer experiencing this?

 to the conversation: 

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Unable to add images to my store

Yesterday and today, when I add a product to my store, I have been unable to add an image for the product. I just get the loading "circle of death" but it never uploads. The file size is approximately 1 MB so the issue shouldn't be the size.

Problem

Brand User

Hello, I have been informed that this issue should be resolved. Can you confirm that you're no longer experiencing this?

 to the conversation: 

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Can't change logo for shop emails

I set up a shop for my artfulcreationstx.com website. I'm trying to upload a logo for the automated emails, but whenever I try, it just loads for a long time and then takes me back to the shop homepage. It never lets me upload anything. I've tried uploading from my computer and from a URL. I've trie

Problem

Brand User

Hello, I updated your SPF record, which may have been the cause of this issue.  If you still continue to experience this problem, are you using Roundcube directly or a 3rd party email client?

 to the conversation: 

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Roundcube Webmail- unable to send emails

I am able to receive emails, but all replies or new emails are never delivered to the recipient. I have tried on both chrome and safari with no luck.

Question

10 Things You Need to Do When Getting Started on YouTube

For some small businesses and organizations, getting started on YouTube can be scary. Trust us when we say that the benefits of being on YouTube greatly outweigh the downfalls. Don’t let your initial nervousness get in the way of giving this powerful channel a try. The most important thing you’ll ne

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Site Spotlight - https://www.picturethismultimedia.com/

https://www.picturethismultimedia.com/ Can you provide a description of your business? Picture This Multimedia is a virtual advertising firm that specializes in Commercial Photography for all marketing applications, marketing support materials (corporate identity) and website“remodeling” and busines

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Roundcube: Adding Contacts From Incoming Emails

You can click on the little icon to the right of the To or From address when viewing an email. Doing this will add the contact to your address book. At that point, you can click on Address Book from the top right menu and edit the contact information and add them to a group.

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What is "Mobile-Friendly"?

With more and more research and purchases being completed online, it is imperative for every company to have a site that is mobile optimized. Before delving into the benefits of a mobile-friendly site, let's first talk about what being mobile optimized means. What does it mean to have a mobile-frien

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Site Spotlight - masterscomfortcooling.com

https://masterscomfortcooling.com/ Can you provide a description of your business? We are an HVAC company which installs and services air conditioning and heating units on residential and commercial properties in and around the Houston area . How did you get started in this business? My brother has

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Brand User

I updated the TXT for your domain as well.

 to the conversation: 

Gmail blocking emails from homestead-hosted domains.

Google has starting blocking emails that don't meet their authentication requirements. This is causing serious problems for me because many of the folks who I normally communicate with use gmail addresses. Please give this some attention soon. I've pasted one of the Mail Delivery system responses be

Problem