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Cancelling My Account
If I cancel my account, what happens to my email account?
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Account & Billing
Scenic photos of Homestead cluttering up my site on mobile device
Scenic photos of Homestead are cluttering up my site on mobile device. How do I get rid of them ? They are only on one page. The page I update on a regular basis to show different kittens for sale. On my mobile device when I look at my site, you have to scroll through 8 scenic photos which have NOTH
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Websitebuilder
MY WEB SITE IS NOT SHOWING UP ON INTERNET
MY WEB SITE IS NOT SHOWING UP ON INTERNET ITS UNDER MY MANGE AND ON MY ACCOUNT ANY IDEAS?
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Statistics do not load. "Something went wrong."
My website traffic has plummeted to 0, with not even bots. It says there is a problem on why stats do not load. What is this and why?
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Websitebuilder
image issues
I add a picture then publish and the image is not near where it is supposed to be. I called for tech support now form the Philippines they do not know what they are doing-if you can understand them when talking to them. I have had Homestead for 25 years the tech support was great not happy anymore.
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Troubleshooting
New Page Color Different
I added a new page to my site and the name I gave it is a different color than the other names. What can I do to make it the same?
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David Wheeler
I pay my domain fees once every 2 years. My last payment according to my on line account information was made in March 2024, that means I'm good till March 2026. yet I just got an e mail that says it will expire at the end of this month. WHY
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Account & Billing
I can send emails but can't receive emails
I can send emails with both Roundcube and Apple (Mac) mail but I can't receive them on either the SMTP account setup or the POP account setup. My email is maeve@maevegreyson.com
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Email Support
thespywho.net
I have published this new site several times with no effect. Today I searched again for it online and this time got an error page indicating the site is the Cloudflare network and a DNS error was preventing its publication. Please advise.
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Email Support
Site not showing changes
I updated our website and changed quite a few things. I however am not seeing these changes reflect on the website nor was I able to preview it. So I have no idea what it may currently look like right now or when the change takes place what my customers will be seeing.
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Domains and Website Builder
We currently show 2 domains, 1 ending in .com the other in .org. We should be .org. When I go to website manager, it automatically goes to .com, I don't see how to change it to .org, but when updating the site, it updates both .com and .org. So I am quite confused by that. Also, we are using Sitebui
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I am not receiving emails from specific company
I have stopped receiving any emails from jenny.chen@allurehome.com since last month. They are getting an error that it is being returned from MX. I checked the spam on our side and couldnt see anything - maybe there is something you can look at
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Email Support
web design templates
How do I see design/templates that are available? I click on change design, but have to cancel out as it says Changing your current design will delete the site pages and files. Our site has been in place for many years. I am very new to updating it and have taught myself the basics, but the page and
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Web package
The plan our business has is the Website Gold Plus Package. I did just renew it for the 2 year plan. However, I feel this may be more than we need. I need to know where to find the other packages so we can determine if a lesser one would be best.
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Account & Billing
Stats
I just transfered my domain from sitebuilder + to Websitebuilder and my stats are not working, is there something I am doing wrong? my site is https:juniperhillantiques.com
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