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I want to cancel my account/website
I tried to cancel online and they gave me a number to call and that number was wrong!
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Website
If I want to cancel my website, will I lose the access to my email account?
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Email Support
My website won't load
I have a new domain (artfulcreationstx.com). I've published the website, but when I go to the url, it doesn't load anything.
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Troubleshooting
sitebuilderplus doesn't open index page!!!
Started to work with sitebuilder plus just now, my index page doesn't show up!!!!
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url text showing up on top of some pages
text url shows up at the top of a few of my website pages. Not all of them. Not sure why. It does this on a laptop and a mobile device. How to I remove this text?
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Troubleshooting
Dec. 13, 2024 - Tech switched user to new email and new password - no access now
I tried to login to update one of my accounts. I currently have three accounts from the beginning of Homestead almost 20 years. Login gave me a window and only option was to call in to solve. Called number and tech told me I needed three separate emails, one for each account. So she upd
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Troubleshooting
user ID name change
I presently have callen.jim@gmail.com for my email and it is also my user ID for the PennellvilleCommunityBandny.org website. I would like to change the user ID to PCB instead of being my email address. I can't find where to change this.
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Anchor Links
Do Anchor Links for Elements work in the mobile version? Is there a workaround? Can they be used in the header so it stays visible for all pages. I am using the Website Builder.
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Can not access Emails
I can not sign into our webmail email accounts. I have reset the password and we still can not log in. Does any one know what is going on?
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Email Support
Why is my site “Not Secure”? I’m tires of hearing it
Why does my site come up as Not Secure? Is there something I can do or do I need to change after 14 years?
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Sitebuilder Plus
No more Domain Registers + Website Manager not working.
As per Technical support - Homestead is no longer a Domain registrar. They are directing all to Web.com for Domain registrations. Isn't this part of the monthly fee we pay? Third day the Website Manager is not working and unable to access Website builder. Technical call yesterday said they would ema
Problem
Resize a box
Why does the box only allow for it to resize the width and not the height? I've never run into this with other website builders
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Email Support
how do you stay in business
I don't understand how this company stays in business. I'm moving.
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My website is not available ??
Need help I go to my website and is not available ??? www.1970mach1registry.com Help needed. Thanks! Ray
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Email Support
Website Manager Not working - 404 - File or directory not found.
Yes - I have cleared cache. Need to build a new websiteand edit existing website. Lost 2 days of work. 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
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Troubleshooting
My Domain DNS settings are not updating
I'm hosting my new site on a different server, but the Domain Name Servers are not updating to our new CloudFlare server.Is there something I need to do?
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Maintenance Alert: New Domain Registrations Currently Unavailable
Please advise how long this will be of issue?
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Domain Support
Login Problems
Suddenly can't login, as you are using a 40 year old email address for me, and have to bypass it every time now (the past few weeks) . Tried calling Homestead at their number posted on one of the contact pages (Haven't been able to get back to it now) and get call failed every time. It is 1(800)710-
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Account & Billing
New Website
I already have a website with Homestead. It seems the only way to get a "secure" site would be to redo my entire site. This would be a pain since I have mainly photos that I uploaded one at at time. Another concern is support. Is there a way to get live support if I do decide to create
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Troubleshooting
when will the domain registration be open again?
I want to register a new domain but it keeps saying it's under maintenance. When we this end or is it indefinate?
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