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How do I export or migrate my website to a different service provider?
How do I export or migrate my website to a different service provider?
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Account & Billing
QR code will not connect to my website
I have tried everything that I can think of and everyone just points fingers at each other blaming homestead, the iPhone, amazon technology and Verizon! So what is it???? It doesn't help that I don't understand how any of it works so I don't speak techie.
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Website Reviews and Feedback
Accepted Solution
Contact Us Button
When a visitor to our site tries to contact us via the "CONTACT US" button, they may have to enter the "code" as many as four times. Can this be addressed? Thank you.
Problem
Emails not sending
My emails are not being sent and customers are not receiving their emails. Also spam and junk emails are not even reaching my email. This is an ongoing problem. Any one have the same issues. Louise
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Email Support
Accepted Solution
Heads and feet are cut off in gallery
Many of my images were taken to fill the frame so heads are near the top of the picture and feet are near the bottom. Your galleries have a hover effect which expands to show the whole image when you mouse over an image but that is no good for me. I have turned the hover effect off and it no longer
Problem
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Websitebuilder
Does anyone know why my email that we use outlook has problems every single day and we have to restart our computer for it to work. What is the setting for outlook for incoming and outgoing emails settings? I put the setting that the site says and it says there is a problem.
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Email Support
Transfer denied
We are trying to consolidate our hosting and our domain registry in one place, at GoDaddy, but we just tried to transfer and we got "transfer denied." Your assistance is needed to figure out what went wrong and where.
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Domain Support
Gmail emails returned for months
I can no longer send email to customers with Gmail addresses. All other emails are going fine, but Gmail address messages are all returned with error message. It looks like this is a Homestead email issue and many others are having the same issue. I need a fix to this problem and apprec
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Email Support
contact form submissions
Where in editor are the contact form submissions
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Website Reviews and Feedback
Can't Find New Website in Website Manager
I updated our old homestead website with the mobile version in website builder. Created a new domain within homestead, then pointed the old website's domain to our new website. It transferred fine and looks great. Now I can't get in to the new version to make edits. Wh
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Websitebuilder
Emails Bouncing Back & Search not working
I have been having some of my emails rejecting. Can someone please assist with this issue? My search option has not been consistently working. Can someone please assist me with this issue?
Problem
HOW DO I CHANGE SEARCH WORDS RELATED TO MY SITE?
I am VERY unhappy with Homsdtead these days! I cannot seem to figyre out how on earth I can set up the search words related to my site or any of the specific pages. It used to be pretty straght forward, but since they have gone with this new bologna, I can't figure it out!!!!!!!!!!!
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Sitebuilder Plus
Emails are not sending - SPF / DKIM = did not pass
Business emails just started not going through successfully due to this authentication error. How can I fix this with the domain?
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Email Support
Meta tags
How can I add Meta tags to my site, to improve the chances site will turn up on a internet search?
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Search Engine Optimization
Can't edit text on mobile site?
Hi there, I've been trying to optimize the site lostinthoughtcsi.com for mobile, but I'm having trouble changing the text. It won't allow me to edit the size, color or orientation of the text for some reason. Can you help me figure out why? Thank you! Cate
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Websitebuilder
Email is all messed up
Why did Homestead change the email to be 5 extra steps just to check email now. Nothing improved since merging with web.com, things just got worse.
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Email Support
Uploading own videos
I am trying to upload my own videos to the web site. It is not clear to me that the video has reached the site and must just be displayed correctly. I used the video player application and then tried to upload the video. The only message that comes up is to say that Media Player is required to wa
Problem
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Sitebuilder Plus