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How to Use Website Builder

I had Homestead revamp the look of my website a while back and was supposed to receive training on how to keep it updated, which I never received. Is there a tutorial somewhere on how to use the website builder? All I want to do is add a link to a pdf document.

Problem

 • Troubleshooting

16

1

0

Pointed Domain to my website, but it doesn't work

I created a website on Homestead and pointed it to a domain I already have through Google. However, it is not working. I likely have missed a step, but I can't find what I missed to make my page publish. When I do work on my new website though Homestead, I save my changes and click Publish. Howe

Question

 • Troubleshooting

13

1

0

Page not found

I have a web address listed in website builder but when I search the address I get page not found.

Question

8

1

0

Link to Website

Hi, I thought of changing from Homestead to Square. I got as far as redirecting my website and then changed my mind. Now I when I type in my URL I get an error message. Can I go back and change it? I want to go back to using Homestead with my original website name. Hope this makes sense. Thanks, Bo

Question

 • HTML snippets

9

1

0

Stuck Copying Updated Files

I've been trying to update our website but every time it gets stuck on "copying updated files." I've tried several times and waited extended periods of time but it still will not get past this screen. How do I fix this?

Problem

 • Troubleshooting

9

1

0

The mobile site images are different in size when published vs the preview.

The mobile site images are different in size when published vs the preview. They shrink in the published version but are sized correctly in the editor and preview.

Question

 • Websitebuilder

11

2

0

Nameserver not pointing

Hello, I have a web domain through GoDaddy (previously Uniregistry). When it moved to GoDaddy, the connection to Homestead broke. GoDaddy pointed it to my homestead site on their end, but they said on Homestead's end it isn't connecting. See photo below and please advise. Thanks.

Problem

5

1

0

Still having EMAIL Failure sending out to some

Here is a response from the IT for our local County Government Offices when my emails to them, keep getting kicked back and not going through: Good morning, In regards to the above ticket, it looks like the actual issue is likely on Darmstadt-indiana.org’s side, however the emails are being b

Question

 • Email Support

31

1

0

Error Message

Please explain the following message I received when attempting to set the SSL for my site. Domain cant be verified as it doesn't exist on builder

Question

 • Community Announcements

8

2

0

SSL Issue

Currently I am working between using the Homestead instructions and Cloudflare to set the SSL for my site. however, it has been over 48 hours and I still seeing the following message in cloudflare " pending nameserver update". I'm not sure of what should happen next. Please advise. I have looked at

Problem

 • Community Announcements

8

2

0

Donald

how to update my credit card info

Question

 • Account & Billing

8

1

0

auto ssl

How do I get my site secure? it is currently not.

Question

7

1

0

Billed for Add ons I canceled last year

I never check my account summary as I'm on auto pay/renewal. I received an email about my card not going through and so went online to take a look. I'm being billed for ecommerce for months now and I canceled it within days of adding that service. There is no way for me to contact support via email

Question

 • Account & Billing

12

3

0

How do I put elements back on my mobile page after I have hidden them?

I removed some elements from mobile view and now I want to put them back. How do I do that?

Problem

5

1

0

Server 404 error

Im trying to download the web builder to a new device and all the requirements are greater than is needed but keep getting a Server 404 error - without the site builder I can't update my website. Any help please otherwise I'm paying yearly for nothing and will need to move to another hoster.

Problem

 • Troubleshooting

12

2

0

some emails not being delivered

I emailed out a number of important emails with attachments this weekend and 3 of them were not delivered. I had to go to my personal email to email the attachments to them. Is there a way I can be assured that Roundcube is delivering my emails, or should I change to another email provider.

Problem

 • Email Support

13

2

0

updating problems

I uploaded files into my website yesterday, but it has not been updating yet.

Question

6

1

0

How to adjust navigation .

I would like to move up a page in navigation drop down. How do I adjust that?

Question

3

1

0

Can't publish one page.

Error message says the file size required 8891 kb but only 1370kb available. I deleted as many pictures as added. The page that is the problem is Past Events, all others OK

Question

5

1

0

Issues entering CNAME records

We were asked to enter CNAME records from one of our vendors, they are in the following format (with the actual record changed for security reasons). acl2._domainkey.domain.comacl2.domainkey.XXX.XXXX.vendor.net When we try to enter acl2._domainkey as the CNAME from domain.com points to acl2.do

Question

 • Domain Support

4

1

0