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My changes are not being seen
I've made changes to my website and published them but the changes don't show on the website.
Question
cancel my account
I want to cancel my account since i don't use it or need it any longer. It should be a simple task but a message keeps saying to call and i don't want to. I just want it cancelled
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Troubleshooting
hmail
So once again you guys can't get the hmail to work, going on 4 hours. If I ran my business like this I'd have been closed long ago. What is the eta this time 2-3 weeks. Fix the problem already. I'm an idiot for staying with this service.
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Community Announcements
Anybody know how to fix the page speed for either desk top or mobile?
Google search console has been telling us our page speed is / LCP issue: longer than 4s (mobile) and Need improvement INP issue: longer than 200ms (mobile) so overwhelming this stuff. You fix one thing 5 others things gets flagged. Regards
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Search Engine Optimization
Gmail rejects our emails
We had this issue earlier this year but got it resolved. Here is the email I received from you at that time: Typically, I would make these changes for you, but unfortunately, your nameservers are not pointing to Homestead, so we don't have control over your DNS. Please log into your hosting compan
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Email Support
Payment page is blank?
When I or a person goes to payment page or simple store on the website it is blank.... never had this issue before. From back of house store is open and looks as always does.
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How do I change the signature line at bottom of my emails?
Hoe do I change the signature line at thebottom of my emails?
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Email Support
Homestead Erased My Website and Now Holds my Domains Hostage
Making sure to bill my CC nearly $50 a month, Homestead erased my business website, no warning, no notification. I have no idea how long my website has been down and this service has to be the lease user friendly in the industry. I have struggled to use the online only builder, but continued to use
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Account & Billing
No Image with Link
Whenever I share the link to any of my websites in social media, the website name is displayed, but there is no image that is displayed above the name. Instead, there is a message that states that something was not done properly. To me it makes the website look bogus. What must I do to get an image
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Domain Support
KEN CRANE
using a contact us form, it requires repeted verification. how can i correct this?
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HTML snippets
Domain cant be verified as it doesn't exist
I am trying to secure my site. First it is telling me my domain cant doesn't exist. So I can not go any further. Help?
Problem
Transfering a domain from one site to another
I rebuilt my business website on a separate domain to avoid taking my official website offline for an extended time. Now I've finished rebuilding the new version and, rather than redo the entire thing, I'd like to just transfer the domain of my original website to the new one and delete the old webs
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Domain Support
How do I make my site Private with a login button?
I am not seeing the tools that are needed to make my site private with a login, How do I do this and where are the tools to do this? Trying to build a private members site, that will need a login to access my website.
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HTML snippets
How do I change the image which appears on all sections of the website model I chose? Thanks!
That is the question, thanks again!
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Websitebuilder
Can't delete a domain/website?
Tried a few times lately to delete a website and domain no longer used, and it keeps directing me to an error message. Help please?
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required field on a custom form
I have a custom form made up and have used it for several years for our local Christmas Parade registration. I have Required Field checked for Name, Phone contact etc. But it does not work. Forms are submitted without the required info. Thank you
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Community Announcements
not receiving emails not even Spam and Junk emails
I am not receiving new emails and the new emails I try to send or forward ends up in delivery failure. Not even receiving spam or Junk emails which I usually have many every day. Please help, Louise
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Email Support