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Wanting me to register at Cloudfare
My site was working last night. Tech support cleared up issues. The site was published. Suddenly later on when I went to look at live site I get an error message wanting me to register at Cloudfare. Site is down . Error 1001 Ray ID: 8095be13d81a4577 • 2023-09-19 23:52:27 UTC D
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Community Announcements
Displayed Webpage is different (older version) than what is displayed during preview, publishing doesn't fix
HI I'm attempting to modify my website, I've added some content, made a few adjustments, changed a font color. When I preview, everything displays as I'd like it, but when I publish & then visit the site, I get the older content. I'm baffled.
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Websitebuilder
Website Down for weeks now and no one is helping in your Tech Support office
My website being down is causing me to lose business, which is not ideal. www.monroecleaningsvcsllc.com This is unacceptable. Despite several attempts to resolve the issue with my domain's DNS records, I have received nothing but unhelpful responses. This is causing me to lose business and money,
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Troubleshooting
Provide documentation of my sitemap
Please can you provide me with my sitemap documentation for submitting my site to google
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Search Engine Optimization
accessing site builder to edit an existing site
I have an existing site, but do not know how to access the tools/elements to move pages around and re name the pages..
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Websitebuilder
my website doesn't updated after publishing
I updated my website, and save and publish it. But, when I got the website, it is not updated. Why?
Question
Delete sound shore chorale domains
The Sound Shore Chorale Board voted to delete the website and it’s associated domains
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Domain Support
Gmail account emails are bouncing back and i cannot communicate with customers who have Gmail address
System is bouncing back emails being sent to my customers who have .gmail accounts. I need the SPF or DKIM setting fixed or updated for my domain. This is a major problem.
Problem
search engines no longer finding site
My Sudbury Valley Nature Photographers site is no longer showing up in web searches. I know that there was a billing problem, but that was corrected over a week ago.
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Search Engine Optimization
Website Pointing
On the Homestead DOMAINS page I see that MANAGE YOUR WEBSITE DOMAINS sub tab says that my website rockyrockliff.com (pointed domain) is pointed to the site rockyrock. However, I can only find www.rockyrockliff.com in the drop down menu within the Websites Manager tab. When I edit the site the change
Question
Homestead Email Accounts & Gmail
I am receiving the message below (plus a long string of code) when I email any Gmail account from my Homestead email accounts - how can I correct this or can Homestead do it for me please? A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The
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Email Support
GMail Bounce back
I keep getting Mail Delivery Failed messages when sending to GMail accounts. Is there a fix for this?
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Email Support
WebsiteBuilder- Publishing Delays
We received reports that WebsiteBuilder sites were not publishing in a timely fashion. Our engineering team increased the memory on the publishing servers for Website Builder and the publish queue has been cleared. Website Builder sites should publish in a reasonable time.
Announcements
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Troubleshooting
550-5.7.26 Error message when I try to reply to emails.
Hi, please help me!! I am trying to email a reply back to a customer and this is what I keep getting.
Problem
How to make my website appear "Secure" instead of a warning site about it is not secure? This can't be good.
How do you make a website 'secure'. There is no shopping on the non profit website, so there's no reason why it shouldn't be 'secure' at all times....maybe it having that non secure warning sign before the url is scaring people off.
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Troubleshooting
Accepted Solution
Site Builder Plus
I would like to build a new website with the Sitebuilder Plus. Can I create a new site using a temporarly name with homesteadcloud.com as domain name and then have my old domain name linked to the new site once I've built it? I want to be able to pull info from the older site as well as keep the ol
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Sitebuilder Plus
insecure connection
My published site comes up as an insecure connection. How do I fix that?
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Troubleshooting
SPF or DKIM
Roundcube emails not sending to Gmail accounts due to missing authentication. Any idea how to authenticate round cube email? 5.7.26 error
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Email Support
The Edit Products Button under the PayPal Button Setting is not working
Our Edit Products Button under the PayPal Button Setting is not working. When I click on the Edit Products Button I get "How to Create a Website" page, not the list of products we have. This probably has something to do with the fact we closed our online Store two months ago and I haven't had
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Troubleshooting